Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(22,204 Reviews)
Rating breakdown 22,204 reviews
5 Stars
19,048
4 Stars
2,424
3 Stars
432
2 Stars
135
1 Star
165
86%of customers recommend this product.
(
1,125 out of
1,306)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
5
Integration operation
on March 11, 2026
Posted by: MikelKelly
[This review was collected as part of a promotion.] This has got to be the best Galaxy AI android I have ever bought. The intuitive integration with its operation is above and beyond the bar.
And so far there is nothing I can complain about. The camera and video makes you look like a professional
And the ability to make all kinds of adjustments is fantastic. With this phone, you can feel limitless with the ability to do anything that's possible.
And so far there is nothing I can complain about. The camera and video makes you look like a professional
And the ability to make all kinds of adjustments is fantastic. With this phone, you can feel limitless with the ability to do anything that's possible.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good Phone
on March 12, 2026
Posted by: JayJay
[This review was collected as part of a promotion.] So far so good. Have been using Samsung devices for a long time and have not been disappointed. Get lots of compliments for the camera quality. Light and fits most places easily.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The camera and AI in this device are great.
on March 12, 2026
Posted by: LuchoB
[This review was collected as part of a promotion.] The camera captures better pictures in the dark. The AI offers more advanced choices then my precious phone. The edges feel better on my hand and my fingers do not go into the screen accidentally when I hold it. It is a bit pricey.
Value
4
Response from Samsung USBy R&R Team, March 12, 2026
Hi there LuchoB, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are so pleased with the amazing camera quality, and Galaxy AI usage on your device. We would love to hear from you again in the future if you have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Incredible Performance and Stunning Display
on March 14, 2026
Posted by: TomSinger
[This review was collected as part of a promotion.] The Galaxy S25 Ultra has completely transformed my daily routine, especially for gaming and streaming. The build quality feels premium and durable, while the performance is lightning-fast across all my apps. I am particularly impressed with the screen; the display is a total blast and makes watching movies a top-tier experience. Using Galaxy AI has also made my work tasks much more efficient and intuitive. This device perfectly complements my lifestyle, and I've thoroughly enjoyed every moment of using it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device
on March 14, 2026
Posted by: Galaxylover81
[This review was collected as part of a promotion.] I own galaxy since you guys start the note series
I like galaxy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
phone review
on March 14, 2026
Posted by: 2007mack
[This review was collected as part of a promotion.] Galaxy AI good speed great features nice screen good camera
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Charging port
on March 15, 2026
Posted by: My2026Knicks
[This review was collected as part of a promotion.] I ask a lot of questions using AI I've also created screensavers with my AI I'm generally scrolling news and watching YouTube videos and renting movies with YouTube I also process my work data on my phone too, my problem is my charging port it began to fail after almost a year of use and I was hoping to try and trade it in with my insurance but it was too difficult so that's why I'm four stars everything else seems fine and I'm looking forward to Future products.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone, minor complaints
on March 16, 2026
Posted by: Patrick
from Starkville, MS
Expertise:Intermediate
The Phone is absolutely amazing and the built is awesome. It's been so long since I have had this phone and I still fail to figure out the top bar scroll. It pulls up the notification bar when I want to pull the quick access bar, and I never got used to the division.
Also, I am very disappointed in the S-Pen locking mechanisms. Easily pops out with sudden jerk or drop, even on grass. Caught the pen couple of times but finally lost it on a bus, and now it's gone.
Also, I am very disappointed in the S-Pen locking mechanisms. Easily pops out with sudden jerk or drop, even on grass. Caught the pen couple of times but finally lost it on a bus, and now it's gone.
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US