Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(28,643 Reviews)
Rating breakdown 28,643 reviews
5 Stars
24,598
4 Stars
3,205
3 Stars
540
2 Stars
146
1 Star
154
85%of customers recommend this product.
(
942 out of
1,102)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
The Best Samsung Phone To Date
on March 23, 2026
Posted by: Samuel
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is easily one of the most impressive phones I’ve ever used. From the moment you pick it up, it feels premium, powerful, and incredibly well thought out. Samsung really nailed the balance between cutting-edge technology and everyday usability.
What truly sets this phone apart is its AI capabilities. Everything just feels smarter. The AI-powered photo and video features are on another level — it enhances images automatically, cleans up backgrounds, and even suggests edits that actually make sense. The real-time translation and voice features are surprisingly accurate and useful in real-world situations, not just gimmicks. Even simple things like text suggestions, scheduling, and search feel faster and more intuitive because of how well the AI is integrated.
I use this phone for everything from school work to gaming to watching content, and it handles all of it effortlessly. For school, it’s incredibly useful for taking notes, organizing tasks, and quickly pulling up information. The AI tools make researching and writing smoother and more efficient. For gaming, the performance is top-tier — everything runs smoothly with no lag, and the display makes games look amazing. When it comes to watching videos, the screen quality really stands out. It’s bright, sharp, and immersive, making it perfect for movies, YouTube, or anything else.
Performance-wise, the phone is lightning fast. Apps open instantly, multitasking is seamless, and nothing feels like it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving my s25 ultra!
on March 23, 2026
Posted by: JeffH0625
[This review was collected as part of a promotion.] Galaxy ai GAME CHANGER! YOU CAN USE IT FOR DINNER,ORGANIZING TO RE MODEL YOUR ROOM ENDLESS USES LOVE GALAXY AI! ESPECIALLY S25 ULTRA
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely Brilliant
on March 23, 2026
Posted by: ThatMoparGuy
[This review was collected as part of a promotion.] The Galaxy AI integrated in the phone is amazing. Enables me to complete multiple tasks and edits within a fraction of the time.
I use this phone exclusively for taking videos of shows and concerts. The recording quality is second to none. Transferring files to my NAS is fast and seamless.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent device
on March 23, 2026
Posted by: JLPEREZ
[This review was collected as part of a promotion.] I’ve had the best experience with the Galaxy S25 Ultra—its cameras are impressive, the battery is incredibly long-lasting, and the design is simply beautiful. And with the introduction of artificial intelligence, they have made this device the best on the market. #Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features.
on March 23, 2026
Posted by: Glory2Win
[This review was collected as part of a promotion.] For example, I like Galaxy AI in photos because you can actually\nAdd items or move items from the photo.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Battery doesn't last as long as I thought it would
on March 23, 2026
Posted by: Angie
Expertise:Intermediate
Verified Purchase:Yes
Charge my phone to 100%. If it's just sitting, the percentage starts going down within minutes. I do use my phone often, but I've had phones with batteries that lasted a day and a half with the same usage. This phone's battery is down to single digit percentage by the end of the day.
Also, with my Galaxy Buds4 Pro, my phone keeps connecting to my car and I have continuously hit the Bluetooth to use my ear buds.
Also, with my Galaxy Buds4 Pro, my phone keeps connecting to my car and I have continuously hit the Bluetooth to use my ear buds.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
S25 ultra review
on March 23, 2026
Posted by: Jaxon7321
[This review was collected as part of a promotion.] I was very surprised with the speakers on the Galaxy s25 Ultra, very loud and clear. The AI aspect of this phone is amazing when making my schedule or adding to my to do list. I would have to say the only thing I wasn't super impressive was the size of the screen. I'm very much looking forward to my upgrade to the s26.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I highly recommend this product.
on March 23, 2026
Posted by: Klarrieb21
[This review was collected as part of a promotion.] I use my device everyday. It makes my everyday life so much easier. And I save so much more of my time also. I do everything on my device from paying my bills to controlling my security system for my home. It's just an amazing product. The AI has absolutely been so helpful to me. I've been going through tough times and didnt know where to start with making appointments and finding the right office to go to, the AI made it easy and didnt have to stress about it at all.
Value
5
Written by a customer while visiting Samsung US