Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(28,959 Reviews)
Rating breakdown 28,959 reviews
5 Stars
24,817
4 Stars
3,238
3 Stars
560
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,136 out of
1,325)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
4
Great phone
on April 23, 2026
Posted by: Samic6
[This review was collected as part of a promotion.] The Galaxy AI features like Now Brief are super useful for daily tasks. I love everything about my S25 Ultra, but I have two issues that prevent me from rating it a 5/5: the heat. The phone gets so hot because of the titanium frame with the Snapdragon 8 Elite for Galaxy, which produces a lot of heat, meaning it often gets warm on the home screen. Also, because the Snapdragon 8 Elite for Galaxy is somewhat power-hungry, I don't get much battery life in games. I'm aware that the Samsung Galaxy S26 Ultra has an aluminum frame, meaning it should run cooler, but I don't have the money right now to upgrade.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Hands down one of samsung greatest phone ever made
on April 23, 2026
Posted by: Jermain
[This review was collected as part of a promotion.] My samsung s25 ultra is an amazing phone I honestly think it's still one of the greatest phone out there it's very premium in it's built. And it's still hands down an AI beast cameras and stunning battery life is great and the display OMG still one of the best out there. Day to day it really helps me alot with work school entertainment and so much more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great
on April 23, 2026
Posted by: 911marig
[This review was collected as part of a promotion.] Easy to use phone. Also its like having a pc so much you can do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One of the greatest phones ever!!!!
on April 22, 2026
Posted by: Chad777
[This review was collected as part of a promotion.] Works and charges VERY fast. Its very versatile, you can open 3 apps at a time. Camera light is very bright lights up entire room. Ear buds fit snug in your ear, and has amazing sound quality. Galaxy Ai edits photos and compacts information, so you can do less reading. Helps you find items by simply double clicking tab. Gives you the option to edit almost anything. Such a fun phone, worth every penny 🫡🤔🙄
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on April 22, 2026
Posted by: Pinkgirl
[This review was collected as part of a promotion.] The Galaxy AI features are actually useful (finally). From helping rewrite messages to live translations and daily “Now Brief” updates, it feels like having a personal assistant built into your phone.
Streaming is AMAZING — the display is super bright, sharp, and smooth. Watching Netflix or YouTube in HDR looks incredible, and the sound is loud and clear without needing headphones.
Gaming? No lag, no overheating, just smooth performance. The graphics are crisp and the 120Hz display makes everything feel fast and responsive.
Watching movies on this phone feels like a mini theater. The screen is huge, colors are vibrant, and the black levels are deep — perfect for late-night binge sessions.
Battery easily lasts all day, even with heavy use, and fast charging gets you back up quickly.
Overall, the S25 Ultra is a powerhouse. Whether you’re into streaming, gaming, or just want a phone that does everything well — this one delivers.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great
on April 22, 2026
Posted by: Love25utlra
[This review was collected as part of a promotion.] I like the video and photos feature and the system is also good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Premium device , large screen and epic camera
on April 22, 2026
Posted by: Naterseldon
[This review was collected as part of a promotion.] Coming from a long time fan boy of Samsung's galaxy / TouchWiz One Os Android and iOS devices
Premium feel and information for the reviews are spot on with the speed and functionality of the Galaxy camera interface / galaxy AI assistant Bixby through the One Os 8 update. More experienced with battery life and overall interaction with the interface through typical use. Sadly not at this time can I review the cellular or durability of wifi connection speeds or reception beyond WiFi 6 protocols. Would recommend however check out the full specs and features to see if it's a match of your needs , also check out the new foldable if screen size is a need or want as that's impressive excited to check out the new devices as they come into the market ! Thanks for allowing me to share a limited unbiased review as Samsung has not paid or sponsored this review as of writing 04/2026
Premium feel and information for the reviews are spot on with the speed and functionality of the Galaxy camera interface / galaxy AI assistant Bixby through the One Os 8 update. More experienced with battery life and overall interaction with the interface through typical use. Sadly not at this time can I review the cellular or durability of wifi connection speeds or reception beyond WiFi 6 protocols. Would recommend however check out the full specs and features to see if it's a match of your needs , also check out the new foldable if screen size is a need or want as that's impressive excited to check out the new devices as they come into the market ! Thanks for allowing me to share a limited unbiased review as Samsung has not paid or sponsored this review as of writing 04/2026
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, does everything I need and more!
on April 22, 2026
Posted by: Maximus
[This review was collected as part of a promotion.] I use my phone for a variety of reason, from doi g my taxes, streaming, some games, and I've been using Gemini AI a lot the last few days as I look up information on a variety of topics from health, fitness, and politics.
I've had it over a year now and haven't had any problems, it works as if it's brand new. I do t even see a reason to upgrade.
I've had it over a year now and haven't had any problems, it works as if it's brand new. I do t even see a reason to upgrade.
Value
5
Written by a customer while visiting Samsung US