Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(28,095 Reviews)
Rating breakdown 28,095 reviews
5 Stars
24,140
4 Stars
3,120
3 Stars
527
2 Stars
147
1 Star
161
86%of customers recommend this product.
(
1,028 out of
1,191)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
My golden baby, my Galaxy S25 Ultra
on August 11, 2026
Posted by: Silvery
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra because I wanted a phone that could capture all the important moments of my life, and it has truly exceeded my expectations. My favorite thing is using the incredible camera to take pictures and videos of my preemie baby boyyy. Every little smile, funny face, and special moment looks so beautiful and detailed.
I also love the AI features. They make editing my photos so easy, help me find things in pictures, and even translate conversations when I need it. I use my phone every day for staying connected with family, watching videos, taking photos, browsing social media, and so much more.
The S25 Ultra is fast, powerful, and reliable, but what makes it special to me is that it helps me save memories that I will treasure forever. It feels like I have a professional camera, an assistant, and an entertainment center all in one.
I’m so happy I chose the Galaxy S25 Ultra! It’s definitely my favorite phone yet.
-A happy galaxy user
I also love the AI features. They make editing my photos so easy, help me find things in pictures, and even translate conversations when I need it. I use my phone every day for staying connected with family, watching videos, taking photos, browsing social media, and so much more.
The S25 Ultra is fast, powerful, and reliable, but what makes it special to me is that it helps me save memories that I will treasure forever. It feels like I have a professional camera, an assistant, and an entertainment center all in one.
I’m so happy I chose the Galaxy S25 Ultra! It’s definitely my favorite phone yet.
-A happy galaxy user
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My golden baby, my Galaxy S25 Ultra
on August 11, 2026
Posted by: Silvery
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra because I wanted a phone that could capture all the important moments of my life, and it has truly exceeded my expectations. My favorite thing is using the incredible camera to take pictures and videos of my preemie baby boyyy. Every little smile, funny face, and special moment looks so beautiful and detailed.
I also love the AI features. They make editing my photos so easy, help me find things in pictures, and even translate conversations when I need it. I use my phone every day for staying connected with family, watching videos, taking photos, browsing social media, and so much more.
The S25 Ultra is fast, powerful, and reliable, but what makes it special to me is that it helps me save memories that I will treasure forever. It feels like I have a professional camera, an assistant, and an entertainment center all in one.
I’m so happy I chose the Galaxy S25 Ultra! It’s definitely my favorite phone yet.
-A happy galaxy user
I also love the AI features. They make editing my photos so easy, help me find things in pictures, and even translate conversations when I need it. I use my phone every day for staying connected with family, watching videos, taking photos, browsing social media, and so much more.
The S25 Ultra is fast, powerful, and reliable, but what makes it special to me is that it helps me save memories that I will treasure forever. It feels like I have a professional camera, an assistant, and an entertainment center all in one.
I’m so happy I chose the Galaxy S25 Ultra! It’s definitely my favorite phone yet.
-A happy galaxy user
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Continues great product
on August 11, 2026
Posted by: Hurricaneparent
[This review was collected as part of a promotion.] This product line continues to impress me with its consistent quality. Specifically I chose this model because of the convenience of the included pen. Unfortunately, the pen isn't secured very effectively, which is a bit of a bummer. I was hoping it would be more stable. Still, overall, a solid purchase.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has it all!
on August 11, 2026
Posted by: Michele1877
[This review was collected as part of a promotion.] I couldn't be happier with my Samsung! I chose the S25 Ultra in hopes of being able to download all the apps i need and have the storage space to use and it's done that and more! The camera is killer and the graphics are great!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best devices I've got!
on August 11, 2026
Posted by: Springerfam92
[This review was collected as part of a promotion.] My Samsung Galaxy S25 Ultra has been an amazing addition to my everyday life. I chose the Galaxy S25 Ultra because I wanted a phone that could handle everything I do without compromise, and it has exceeded my expectations.
I use my S25 Ultra for just about everything—streaming shows and movies, watching sports, browsing social media, taking photos and videos, staying connected with family and friends, and handling everyday work and personal tasks. The large, beautiful display makes streaming movies and sports incredibly enjoyable, while the performance keeps everything running smoothly when I’m multitasking between apps.
The camera is another feature I really appreciate. Whether I’m capturing special moments, taking quick everyday photos, or recording videos, the quality is impressive. The battery life also makes a huge difference in my daily routine because I can go through my day without constantly worrying about finding a charger.
What I love most is how versatile the S25 Ultra is. It feels like having entertainment, productivity, communication, and a high-quality camera all in one device. Samsung has created a phone that fits seamlessly into my routine and makes so many everyday activities easier and more enjoyable.
Overall, I absolutely love my Samsung Galaxy S25 Ultra. It’s powerful, reliable, beautiful, and incredibly versatile. It has quickly become an essential part of my everyday life, and I’m very happy with my choice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 is Wonderful!
on August 11, 2026
Posted by: LoveMyGalaxy
[This review was collected as part of a promotion.] For the past ,at least, 10 years, I have upgraded my phone to the newest model. Last year, I chose toniograde tonthe Galaxy S25 Ultra with a terabyte of memory. I have had ZERO issues with this phone. The photographic quality continues to improve. The operating system is outstanding. The battery life is still holding well. It's a wonderfully sleek device that I depend on for daily phone calls and other activities. I recommend it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice but missing the pen features
on August 11, 2026
Posted by: Hopping4improvement
[This review was collected as part of a promotion.] Overall is a very reliable phone as a previous models, but i'm really missing the pen features, being able to control my camera with japan was something nice, also depend feels cheap.
Iwill keep using samsung, but I wish we had more trucking features like knowing where my other device are.
The cameras are very sharp and works pretty well. With low light zoom is pretty good. All the emoji zoom, you get some nice in the pictures.
Battery is definitely improving, I can use it for more time, the sound us good also, although I dont use it much.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung phone
on August 11, 2026
Posted by: Soso8888
[This review was collected as part of a promotion.] It is okay. But the battery still needs improvement. Overall live it.
Value
3
Response from Samsung USBy R&R Team, August 14, 2026
Hey Soso8888, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how valuable the all-day battery life of your device is to you every day. We have provided links to resources to help you maximize the battery life of your device at your convenience. We have also provided a link to the Samsung Support Team to assist you if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US