Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(28,924 Reviews)
Open Ratings Snapshot
Rating breakdown 28,924 reviews
5 Stars
24,788
4 Stars
3,233
3 Stars
559
2 Stars
160
1 Star
184
86%of customers recommend this product. 
(
1,136 out of 1,325
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
This phone has been wonderful
on May 25, 2026
Posted by: Wonderfulphone
[This review was collected as part of a promotion.] This phone has been wonderful. I am able to do everything from it I hardly ever use my laptop now.
The pictures are great love the ability to modify the pictures and make them perfect for my situation.
The apps work very well I have not had any lag or freezing when using them.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love My S25 Ultra
on May 25, 2026
Posted by: SoonerFan4Life
[This review was collected as part of a promotion.] The moment I first opened my new s25 ultra I fell in love. It is slick, stylish, and loaded with amazing capabilities! The processing speed and power packed in to this device are rivaled by very few if any. The camera alone surpasses all other brands by leaps and bounds. The safety features, that being backed by Knox Generation 2 or higher provide gives me peace of mind knowing that I'm protected from malicious attacks from outside forces. The Samsung health app keeps me updated on my well being and pushes me to reach goals set for myself all while being able to write emails, stream awesome quality videos, or battle friends in Call of Duty or Fortnite without a single draw back. This device ( because it's more than just a phone) has exceeded all of my expectations and I highly recommend it to anyone that wants the best available product at a very reasonable asking price. I will definitely be a Samsung GALAXY user for life! Thank you again for such an unbelievable product!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product is fantastic
on May 25, 2026
Posted by: ADESHERLIA
[This review was collected as part of a promotion.] Galaxy AI is so useful for me at work writing emails or even if I just have random questions throughout the day. It helps me identify snakes while working to ensure the safety of myself and those around me and put people at ease. This phone is easy to use has great features and alot of power behind it. I can listen to my audiobooks, watch TV, or do data entry all from my handheld Samsung device. I don't ever miss important times or dates because of the nifty calendar and planning apps that come pre-installed on the phone. The battery lasts two days even with all that I use it for. The S pen is a useful tool for note taking, signatures, and more. I really love this phone. It is durable, affordable and packs a powerful punch.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I've lost count on how many Samsung devices I've o
on May 25, 2026
Posted by: KnittingNancy
[This review was collected as part of a promotion.] From the AI capabilities to the camera to the device vitself, this is the best do far.
It meets all my needs for business and personal use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Huge upgrade from my S20
on May 25, 2026
Posted by: Ausslander
[This review was collected as part of a promotion.] Had a S20 for years up graded to S25 galaxy ultra. Wonderful cameras and smooth action.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A phone that's very easy to use & very functional.
on May 25, 2026
Posted by: Keikas
[This review was collected as part of a promotion.] Galaxy S25 as well as its predecessors have all been awesome phones.
Every updated version brings a new added Kool feature. These phones are extremely easy and practical to use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wonderful Phonea
on May 25, 2026
Posted by: RsGirl
[This review was collected as part of a promotion.] The Galaxy AI is great. I've gotten a Samsung Galaxy model for years and I don't believe I'll ever get a different brand.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely Amazing Device
on May 25, 2026
Posted by: Kinsake
[This review was collected as part of a promotion.] First things first I have to say Thank you, because numerous times ive fallen, I have medical problems. I was able to call out to my phone no matter where it was in the room and Galaxy AI was able to call my mom when I said call mom, or Call 911 for me when I needed EMS.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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