Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(28,903 Reviews)
Rating breakdown 28,903 reviews
5 Stars
24,770
4 Stars
3,231
3 Stars
558
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,136 out of
1,325)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
3
Don't believe the hype!
on February 28, 2025
Posted by: Moonwatcher
I've had my S25 Ultra for about a month. I bought it to replace my S22 Ultra, thinking I would be getting an upgrade. I've found this phone to be average at best. There does not appear to be a significant improvement over my previous phone. If I had to do this all over again, I'd take a pass.
My main reason for an upgrade was the camera. I like to take moon shots. This camera does not appear to improve my photos.
I paid full price for my new phone and decided to keep my S22 Ultra rather than trade it in. I'm glad I did. Save your money, folks!
Response from Samsung USBy R&R Team, March 4, 2025
Hey there Moonwatcher, we appreciate your feedback on your new Samsung Galaxy S25 Ultra. We understand how frustrating it can be when your new device does not meet your expectations. We have provided a link to an article to help you with the camera features and settings of your new device. We have also provided a link to the full device manual to assist you with the enhanced Galaxy AI features that can help you maximize your experience with the camera and the features of your device. Lastly, we have provided a link to the Samsung Support Team if you experience anything out of the ordinary or have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Three Words
on February 28, 2025
Posted by: Thebestalways
[This review was collected as part of a promotion.] A piece of Art. What a blessing it is to have such a great phone. Love the details and AI functions. Always a step ahead of the game. Thankyou Samsung!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesomephone
on February 28, 2025
Posted by: Alfanodom
from Washington
Expertise:Intermediate
Awesome best deal ever everyone should zo it nice work
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on February 28, 2025
Posted by: Scottaf68
[This review was collected as part of a promotion.] As soon as I tweeked it to my liking, it turned out to be my favorite phone of all time. The clarity of the screen, the camera, the speed of my apps, the battery life is incredible. The non blue tooth pen is not a problem for me. So far it's been a month and I find amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone with one big draw back
on February 28, 2025
Posted by: WhatsGoodGalaxy
[This review was collected as part of a promotion.] Ove the S25 Ultra! Samsung knocks it out of the park again with the most powerful processor, great camera, beautiful screen and elegant build. Big disappointment lies in the loss of the Bluetooth S-Pen however. As someone who used it for remote photo shutter and controling media from a distance, Im massively upset over the loss. Here's to hoping it's brought back with the next Gen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I like good swagger phone
on February 28, 2025
Posted by: Swaggergangster
[This review was collected as part of a promotion.] Very good swagger cool very cool swagger phone i liked phone cause of the swagger
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek and easy to hold. Color is beautiful and co
on February 28, 2025
Posted by: Tams
from Madison fl
I love this product. I would recommend others to try.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Power ,performance,and a premium design.
on February 28, 2025
Posted by: Bigdaddynegan
[This review was collected as part of a promotion.] The Samsung Galaxy S25 ultra builds on its predecessor with improved performance, refined design, and cutting-edge AI features. But is it truly an upgrade, or just another incremental improvement? Let’s dive into the details.
Specifications:
Specifications:
Display: 6.9-inch Dynamic AMOLED 2X, 120Hz, QHD+ 3120 x 1440 px
Processor: Exynos 2500 (Global) / Snapdragon 8 Gen 4 (US)
Processor: Exynos 2500 (Global) / Snapdragon 8 Gen 4 (US)
RAM & Storage: 12GB RAM, 256GB / 512GB / 1TB
Cameras:
Main: 200MP (f/1.7, OIS)
Ultra-Wide: 50MP (f/2.2)
Telephoto: 50MP (3x optical zoom, f/2.4)
Front: 12MP (f/2.2)
Battery: 5000mAh, 45W wired / 15W wireless charging
OS: One UI 6.5 (Android 15)
Build: Armor Aluminum, Gorilla Glass Victus 3, IP68 water resistance
Design & Display
Samsung continues its premium aesthetic with a sleek aluminum frame and matte glass back, making the S25ultra. feel both sturdy and stylish. The bezels are even slimmer, and the QHD+ AMOLED display is simply stunning—bright, colorful, and buttery smooth with its 120Hz adaptive refresh rate. The in-display fingerprint scanner is fast and accurate.
The S25 ultra never lags. One UI 6.5 introduces enhanced AI features, like real-time call translation, AI-assisted photography, and better battery optimization.
The quad camera setup delivers excellent dynamic range and low-light shots.
My battery lasts all day and charges from zero in under a hour. In the future I would like to see 65 watt support. I also miss the S24 spen features as well as a return to SD cards and a ram upgrade would be nice
Cameras:
Main: 200MP (f/1.7, OIS)
Ultra-Wide: 50MP (f/2.2)
Telephoto: 50MP (3x optical zoom, f/2.4)
Front: 12MP (f/2.2)
Battery: 5000mAh, 45W wired / 15W wireless charging
OS: One UI 6.5 (Android 15)
Build: Armor Aluminum, Gorilla Glass Victus 3, IP68 water resistance
Design & Display
Samsung continues its premium aesthetic with a sleek aluminum frame and matte glass back, making the S25ultra. feel both sturdy and stylish. The bezels are even slimmer, and the QHD+ AMOLED display is simply stunning—bright, colorful, and buttery smooth with its 120Hz adaptive refresh rate. The in-display fingerprint scanner is fast and accurate.
The S25 ultra never lags. One UI 6.5 introduces enhanced AI features, like real-time call translation, AI-assisted photography, and better battery optimization.
The quad camera setup delivers excellent dynamic range and low-light shots.
My battery lasts all day and charges from zero in under a hour. In the future I would like to see 65 watt support. I also miss the S24 spen features as well as a return to SD cards and a ram upgrade would be nice
Value
4
Written by a customer while visiting Samsung US