Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(28,903 Reviews)
Open Ratings Snapshot
Rating breakdown 28,903 reviews
5 Stars
24,770
4 Stars
3,231
3 Stars
558
2 Stars
160
1 Star
184
86%of customers recommend this product. 
(
1,136 out of 1,325
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Fast as hell!
on March 4, 2025
Posted by: Brianfine
[This review was collected as part of a promotion.] This thing is blazingly fast. Build quality is fantastic and the AI features are impressive. The way you can isolate and edit sound out of a video is a godsend with kiddos. Circle to search is by far my most used feature though. It's great that it can be used in every app I've tried it on and the results are pretty impressive. Love this phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Device
on March 4, 2025
Posted by: Isamad
[This review was collected as part of a promotion.] Coming from an S23 Ultra I was very hesitant but the new trade in deals made it very compelling.
So far love the display, battery life, AI features, design and form feature. The now brief is getting handful and the AI features particularly Image editing and Audio Eraser have made my uploads to social media so much more handy.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The smoothness of OneUI7 on my S25 Ultra is awesom
on March 4, 2025
Posted by: LouieTB
[This review was collected as part of a promotion.] I love how smoothe the interface is and the battery lasts me all day as a power user. The styling of the phone makes it comfortable to hold all day.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is the Ultra I've wanted for a long time!
on March 4, 2025
Posted by: SamFam333
[This review was collected as part of a promotion.] Hi y'all! Coming from the s22 Ultra I didn't think there would be this big of an upgrade! From how fast apps open to how smooth one UI 7 is, this is the best experience I've had and that's before I even mention the battery life!!!! The seamless actions between different apps is next level!!! Ai helping me to do multiple tasks with one sentence is really cool. I asked it to search a concert date and add it to my calendar and it got it on the first try.
The Now Brief in the morning and evening is a neat little greeting to start and end the day. The ability to isolate my son's laughter at the park with Audio Erasure makes it that much more special with all the noise that happens outdoors. Thank you for making the best phone on the market.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good Upgrade from S21 Ultra
on March 4, 2025
Posted by: RewardsTiers
[This review was collected as part of a promotion.] I upgraded from my S21 Ultra to the new S25 Ultra and it's a big difference. The seamless actions across apps make multitasking extremely smooth and responsive. The face and fingerprint recognition is better. And a lot more new features I have yet to discover.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
All that I need
on March 4, 2025
Posted by: James
from New York
Expertise:Beginner
My expectations are full whit this phone it has an amazing futures
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S23 Ultra to S25 Ultra
on March 4, 2025
Posted by: Kaostenshi
[This review was collected as part of a promotion.] The S25 Ultra is faster, smoother, and much more enjoyable to use. The automatic AI assistance with some of the basic and redundant tasks is awesome. The physical feel in the hand is 10 times better.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The product improves greatly from 5 years to now
on March 4, 2025
Posted by: Wiggleroom
[This review was collected as part of a promotion.] One of the factors that made try this phone appart that i was a s21 user and it is a great phone is the new ai implementations the noise eraser worked like wonder and the photo edit is great to mess around.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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