Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(28,681 Reviews)
Rating breakdown 28,681 reviews
5 Stars
24,625
4 Stars
3,204
3 Stars
542
2 Stars
148
1 Star
162
86%of customers recommend this product.
(
1,029 out of
1,192)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
4
So far so good
on March 2, 2025
Posted by: DTownes
[This review was collected as part of a promotion.] I recently upgraded from my trusty Samsung S9+ to the Ultra25. I had read reviews and opted for this phone.
Clearly there is an enormous change between the phone I gave up to this one.
But I also am finding that the larger screen makes it easier to read, easier to update spreadsheets without expansion or frustration, easier to work in other 3rd party pieces of software apps based on speed, size of device and screen choice.
I also opted for the wristlet case in the end I am very pleased with my choice.
Clearly there is an enormous change between the phone I gave up to this one.
But I also am finding that the larger screen makes it easier to read, easier to update spreadsheets without expansion or frustration, easier to work in other 3rd party pieces of software apps based on speed, size of device and screen choice.
I also opted for the wristlet case in the end I am very pleased with my choice.
Value
4
Response from Samsung USBy R&R Team, March 5, 2025
Hi there DTownes, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear how pleased you are with your upgraded device, and are finding it so useful for so many daily tasks. We have provided links to a few resources to help you become more familiar with your new device and answer any questions you may have about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The ai is really better than any other competition
on March 2, 2025
Posted by: Retr016
[This review was collected as part of a promotion.] Love the photo editor and how well it's AI can detect things
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra, it's an amazing phone.
on March 2, 2025
Posted by: That209life
[This review was collected as part of a promotion.] With the new AI I have been having so much fun I'm actually having an assistant Help me with new ideas That's definitely lending to my creativity. The camera quality It's epic photos of my pets, as well as moving shots. Are amazing.
The way it works seamlessly with my galaxy watch ultra is 100 the best match and I could not be happier i would tell u if u r thinking about buying it just do it and you will enjoy it
The way it works seamlessly with my galaxy watch ultra is 100 the best match and I could not be happier i would tell u if u r thinking about buying it just do it and you will enjoy it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely fantastic, the best Samsung phone by fa
on March 2, 2025
Posted by: Gabriel
[This review was collected as part of a promotion.] Seamless action across apps, perfect for work and entertainment
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great product, niche features
on March 2, 2025
Posted by: BigSchoooBoy
[This review was collected as part of a promotion.] Overall a really good phone, super fast and able to get across apps easily. The Now Brief feature is nice to see when you first wake up since it shows you the news and weather and at night it shows you meditation excercises to help you sleep. The pen is super nice and it has some cool features. With the pen you can look things up on screen when you circle around it and you are able to take notes when the screen is off, super handy if you need to just quickly write something down.
Other stuff is more niche and doesn't really appeal to me like some ai features(mostly the generative pictures and the photomojis), but able to take notes quickly and the AI assistant able to help you create plans for studying helps a lot with school. It can also make a quick workout plan for you and it helped me make an outline for a book I'm writing which is helpful. There are other features that I only used once to try out but they are only used for a specific purpose that I never encounter.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung knight
on March 2, 2025
Posted by: Fullblood
[This review was collected as part of a promotion.] I've been a Samsung since user since the note 3 and all I can say is they get better and better every year
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best there is
on March 2, 2025
Posted by: Fastride
[This review was collected as part of a promotion.] Going from a s20 this phone is outstanding and a lot to learn
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is ultra
on March 2, 2025
Posted by: Strongestlink
[This review was collected as part of a promotion.] The s25 ultra has exceeded my expectations. Running any task is smooth, and with UI 7 takes little to no time to accomplish.
Value
5
Written by a customer while visiting Samsung US