Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(28,682 Reviews)
Rating breakdown 28,682 reviews
5 Stars
24,626
4 Stars
3,204
3 Stars
542
2 Stars
148
1 Star
162
86%of customers recommend this product.
(
1,029 out of
1,192)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Good Upgrade from S21 Ultra
on March 4, 2025
Posted by: RewardsTiers
[This review was collected as part of a promotion.] I upgraded from my S21 Ultra to the new S25 Ultra and it's a big difference. The seamless actions across apps make multitasking extremely smooth and responsive. The face and fingerprint recognition is better. And a lot more new features I have yet to discover.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All that I need
on March 4, 2025
Posted by: James
from New York
Expertise:Beginner
My expectations are full whit this phone it has an amazing futures
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S23 Ultra to S25 Ultra
on March 4, 2025
Posted by: Kaostenshi
[This review was collected as part of a promotion.] The S25 Ultra is faster, smoother, and much more enjoyable to use. The automatic AI assistance with some of the basic and redundant tasks is awesome. The physical feel in the hand is 10 times better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product improves greatly from 5 years to now
on March 4, 2025
Posted by: Wiggleroom
[This review was collected as part of a promotion.] One of the factors that made try this phone appart that i was a s21 user and it is a great phone is the new ai implementations the noise eraser worked like wonder and the photo edit is great to mess around.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
God This is an amazing phone I i can't words can't
on March 4, 2025
Posted by: Melek1
[This review was collected as part of a promotion.] The seamless action between apps is just incredible, never done before. By any company, samsung is amazing galaxy s
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it! Great phone
on March 4, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Love this phone! Very easy and fast to use. Seamless actions across apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great device
on March 4, 2025
Posted by: BigH
I pre ordered this device and got it a week early. I'm mad about the Bluetooth being taken away from the Spen, but I'm very impressed with the device overal. I'm not big on "A.I", but I have to admit I'm seeing it differently than I did before. It would be nice if I could have "Live messages" back.
Thank you l.
Thank you l.
Response from Samsung USBy R&R Team, March 5, 2025
Hi there BigH, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear you have been pleasantly suprised by the features and capabilities of Galaxy AI. We have provided a link to an article to help you with the redesigned S Pen features. We have also provided a link to the full device manual to assist you with voice commands and hand gestures you can use with your camera and other features of your device. Lastly, we have provided a link to the Samsung Support Team to answer any questions that may come up as you continue using your new device. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Works great.
on March 4, 2025
Posted by: Dabears
[This review was collected as part of a promotion.] I upgraded from the flip 4. This phone is miles ahead. The AI is awesome. The camera is top notch. Not one complaint a week in. Love it.
Value
5
Written by a customer while visiting Samsung US