Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(28,682 Reviews)
Rating breakdown 28,682 reviews
5 Stars
24,626
4 Stars
3,204
3 Stars
542
2 Stars
148
1 Star
162
86%of customers recommend this product.
(
1,029 out of
1,192)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
4
Start of AI integrated phone!
on March 7, 2025
Posted by: Nuhgnod
[This review was collected as part of a promotion.] The AI is finally usable in this device. I previously had a galaxy s 24 plus for couples of month and switched to the ultra. Only thing is that s pen doesnt have a remote controls but instead now phone is integrated with AI feature which u can use the phone through voice command flawlessly. Both bixby and Google ai working together to operate the phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra is Ultra
on March 7, 2025
Posted by: Satisfactory
[This review was collected as part of a promotion.] Now brief is excellent feature. It allows for getting information which wasn't available on my previous s22 without fully unlocking the phone. Battery life is much improved. Phone was surprisingly lighter also which makes it easier to hold. Excellent device and highly recommended.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional phone
on March 7, 2025
Posted by: Klutch0430
[This review was collected as part of a promotion.] Phone is great with excellent one ui 7. Its really fast with amazing animations. Little bit bigger battery would make this phone unbeatable in every category. Audio eraser is mind blowing all the time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device and great look
on March 7, 2025
Posted by: 1GalaxyLover
[This review was collected as part of a promotion.] A best smart phone in Galaxy series I used so far. Great looks with an advanced technology. I recommend everyone to have it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love phone. Phone be life
on March 7, 2025
Posted by: Guylikeaphone
[This review was collected as part of a promotion.] This phone top class. Best one of the S series. I like to stare at it all day long, it makes me sad when I have to look away. My therapist told me it's not a good idea to buy a second cause the first might get jealous. Love yall.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
design is beautifule
on March 6, 2025
Posted by: kiriri
[This review was collected as part of a promotion.] AI seamless integration across apps and rounded desig is greate
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best galaxy to date!!!
on March 6, 2025
Posted by: GD9290
[This review was collected as part of a promotion.] I had the 24U for about two months before upgrading. The 24U was already an amazing phone across the board. Features were amazing, battery life lasts all day and so much more. The 25U improved on everything and the curved both was the icing on the cake. Loving one UI more as I use it. Lifelong samsung user. Keep it up!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The difference from what I've seen in the few days
on March 6, 2025
Posted by: Winger9898
[This review was collected as part of a promotion.] I may not be seeing a huge difference in the S25 Ultra from the S22 Ultra beside the AI feature and Gemini. I just think that in 3 years there would be extremely noticeable changes.
Value
4
Response from Samsung USBy R&R Team, March 7, 2025
Hi there Winger9898, we are grateful to you for your feedback on your Samsung Galaxy S25 Ultra. We are pleased that you are exploring the features of Galaxy AI and Gemini. We have provided a link to the full device manual to help you discover all of the ways these features can be integrated in to your usage, and truly see the updates that have beenmade with your device. We have also shared a link to the Samsung Support Team to help answer any questions you may have about your device as you continue exploration. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US