Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(28,970 Reviews)
Rating breakdown 28,970 reviews
5 Stars
24,827
4 Stars
3,239
3 Stars
560
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,136 out of
1,325)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
3
Good phone but easy to break
on June 2, 2025
Posted by: Inmortal356
[This review was collected as part of a promotion.] After having it over a couple months the only problem i have with it, is the charging port, it stopped working the super fast charging due to "moisture in the port" with didnt have and never came back
Value
3
Response from Samsung USBy R&R Team, June 3, 2025
Hello Inmortal356, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know optimal charging speeds are important to your for you enjoyment and continuing usage of your device. We have provided a link below to the Samsung Support Team to assist you in addressing and resolving the experience you mention with your charging port. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The device is great and very smart.
on June 2, 2025
Posted by: Ahmed7680
[This review was collected as part of a promotion.] Use artificial intelligence in everything. So I love my Samsung device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Phone has great features
on June 2, 2025
Posted by: Joe222
[This review was collected as part of a promotion.] With the new galaxy AI it makes tasks for school and work a breeze. With the daily updates I am able to stay on top of production and never have felt more productive.
I also use this device for social meadia and steaming has great pictures and sound and the camera is just next level
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great AI features
on June 2, 2025
Posted by: Almondjoy1970
[This review was collected as part of a promotion.] Galaxy S25 Ultra has an Amazing camera for everyday pictures. The AI features help give you shooting tips and ideas for better photos.
The quality of the S25 Ultra is outstanding. Beats any prior Galaxy product I have owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use and great apps!
on June 2, 2025
Posted by: MissaLPN23
[This review was collected as part of a promotion.] I really enjoy the Galaxy AI feature on this device! It's been helpful and fun to use! I take a LOT of pictures, so the camera and editing abilities on this are amazing! This S25 Ultra has amazing video quality as well! Can't say enough about this phone! I absolutely love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features like AI
on June 2, 2025
Posted by: Sunny12
[This review was collected as part of a promotion.] This product has great features like Galaxy AI. Great games and camera features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the galaxy ultra line up
on June 2, 2025
Posted by: TAZZ1994
[This review was collected as part of a promotion.] Bixby is great Gemini is great overall the whole galaxy AI set up is fantastic I've been using the ultra phones since the 21s and personally wouldnt trade them for any other brand
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on June 2, 2025
Posted by: Woo912
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra pushes the boundaries of what a flagship smartphone can be, refining nearly every aspect of its predecessor. With a stunning 6.9-inch Dynamic AMOLED 2X display, the S25 Ultra offers unparalleled brightness, color accuracy, and refresh rate fluidity, making it one of the best screens on any smartphone. Powered by the Snapdragon 8 Gen 4 chip (or Exynos equivalent in some regions), the device delivers top-tier performance, whether you're gaming, multitasking, or editing high-res photos.
Samsung has finally addressed thermal throttling, with improved cooling and battery efficiency. The 5,500mAh battery easily lasts a full day under heavy use, and fast charging remains excellent. The S25 Ultra’s camera system gets a notable upgrade: a 200MP main sensor, improved periscope zoom, and AI-assisted image processing produce sharp, well-balanced photos in any condition. Low-light performance and 8K video stabilization are noticeably better this year.
The design is familiar but more refined, with slimmer bezels and a titanium frame, giving it a solid, premium feel. One UI 7 is clean and packed with features, though some may find Samsung’s software a bit bloated. The S Pen integration continues to set the Ultra apart for productivity users.
Overall, the Galaxy S25 Ultra isn’t revolutionary, but it’s a near-perfect evolution, combining power, design, and features into one of the most complete smartphones of the year.
Value
5
Written by a customer while visiting Samsung US