Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(28,986 Reviews)
Rating breakdown 28,986 reviews
5 Stars
24,839
4 Stars
3,242
3 Stars
561
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,136 out of
1,325)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Top of the Line device
on July 1, 2025
Posted by: NoMoreiphones
[This review was collected as part of a promotion.] By far one of the best Samsung Galaxy devices produced yet. With Galaxy AI included this makes my device superior to the other Galaxy devices in my household. Battery optimization is amazing on the device compared to the S23 ultra.
The camera options are amazing with great photos and an amazing night time single shot capture.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on July 1, 2025
Posted by: Savant
Great phone, photos look great, but I wish I could pick where to use AI or turn it off altogether.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome device
on July 1, 2025
Posted by: AndresZ90
[This review was collected as part of a promotion.] Great phone, camara is one of the best, not to say the best, and including Galaxy AI helps a lot to edit and generate. Great battery life, perfect screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing camera, transcription, screen, & features
on July 1, 2025
Posted by: APittie
[This review was collected as part of a promotion.] As usual, Samsung Galaxy phones are second to none. I love my Samsung Galaxy 25 Ultra for its ease of use, large screen (I am extremely near-sighted and now losing my close up vision!), and of course, for its unbeatable camera. I also recently discovered how useful the Galaxy AI features can be for everyday work tasks. I had to interview specialists via phone for an article I was writing. I determined that I could record the call and my Samsung phone not only transcribed the conversation with 97% accuracy, but it gave me a bullet point summary that was 100 % accurate. This phone is a lifesaver! Love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing features for everyone but and small
on July 1, 2025
Posted by: EagleEyeGuy
[This review was collected as part of a promotion.] Amazing phone for the price! Ai features for picture taking is amazing, nothing like this experience on a smartphone EVER! All day battery life, fast app functionality, endless possibilities! I no longer use my PC for any of my computing, as this phone connected to my external touchscreen monitor with Samsung Dex does everything and more that I would ever need. Bravo Samsung!! Never stop finding ways to reinvent the wheel, because you actually are capable of doing so in an innovative ways. Can't wait for what's ahead!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone!
on July 1, 2025
Posted by: theycallmecarbs
[This review was collected as part of a promotion.] I use the Samsung Galaxy s25 Ultra. I had the Note 10+ 5g until they finally came out with the s23 ultra, because I love the pen and that was a big feature I did not want to lose. Going from s23 Ultra to my s25 ultra wouldn't seem like much but it was. I love the flat screen, the processor is ridiculously fast, storage isn't an issue. I'm a photographer and the camera as well as the features are amazing. When Galaxy AI was introduced that was a game changer! I find myself using Galaxy AI for almost everything, it has no become a vital part of my life. It not only helps with the little parts of life like sending emails and writing them the right way when you just can't find the words, but the Galaxy AI camera features?! They are incredible. Being a photographer not only do I love taking pics but I love editing as well. Galaxy AI has made that so much simpler. It can enhance the photo in ways you wouldn't expect. And it offers more natural ways to edit a picture, which saves me time. I hear a lot of people complain about the notification issues but that isn't the phone, that is from the android update. I find myself frustrated as well but it's the Android update not the phone. This phone is great. Pair it with the Galaxy watch ultra, and a pair of galaxy buds 3 pro like I did and you're all set. All 3 devices work seamlessly together.
P.S. I could have had Galaxy AI write this review for me but I chose to write it myself. ;) hee hee
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best cellphone I have ever used. So many features!
on July 1, 2025
Posted by: John5362
[This review was collected as part of a promotion.] I am amazed by the ease of using my Samsung S25 Ultra. One of the features that really impressed me was the photo and video quality. I use the camera slot, especially while on vacation. It's ease of use was astounding.
The AI impressed me when looking up information. It was intuitive and fast.
As a cell phone, it is the easiest to use and helps me to organize my numbers into different categories and groups.
I enjoy watching YouTube and movies with its clarity.
Overall, I find the Samsung S25 Ultra the best cellphone I have ever used.
The AI impressed me when looking up information. It was intuitive and fast.
As a cell phone, it is the easiest to use and helps me to organize my numbers into different categories and groups.
I enjoy watching YouTube and movies with its clarity.
Overall, I find the Samsung S25 Ultra the best cellphone I have ever used.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever owned!
on July 1, 2025
Posted by: Dawn420
[This review was collected as part of a promotion.] This phone has a very Sleek design. Tons of storage. The camera is fantastic! Went to a concert in the nosebleed section and was able to zoom in and see everything. It has lots of advanced AI technology.
Value
5
Written by a customer while visiting Samsung US