Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(28,996 Reviews)
Rating breakdown 28,996 reviews
5 Stars
24,847
4 Stars
3,242
3 Stars
563
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,137 out of
1,326)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Very innovative
on July 25, 2025
Posted by: MrTrucker
[This review was collected as part of a promotion.] I've always used Galaxy phones ever since the flip phone faded away. I am very impressed with the new AI features and the ease to research anything really just by circling the object and a description pops up. Technology sure has come a long way since them good ol "brick" phones.
Value
5
Written by a customer while visiting Samsung US
Posted by: Kyle
from Beijing
Expertise:Expert
Verified Purchase:Yes
I have liked the S25 Ultra so far. It has been fast and handles everything I need. I use it for general productivity and gaming (Genshin Impact), and it's been great. I am able to game with graphics set to the max
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: CVODAN
from North Port, FL
Expertise:Intermediate
Verified Purchase:Yes
The S25 is awesome! Love the new shape and the back is not glass
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The features on this ultra are fabulous
on July 25, 2025
Posted by: LadyHeadshot
[This review was collected as part of a promotion.] I am absolutely blown away at how clear the pics are and when I'm streaming or gaming it is truly impressive. I'll never just get the basic model again. I use the stylus everyday, multiple times daily in fact for a variety of things in my day life. Being able to write on the screen like a pen to text is so awesome. And drawing with Google AI is just absolutely amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Sucks I'm hacked .... i tried getting them out . :
on July 25, 2025
Posted by: Duh nel 89
from Lehigh
Expertise:Intermediate
Verified Purchase:Yes
Phones garbage .........,.....hackers united ..yep
No, I would not recommend this to a friend.
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, July 25, 2025
Hello Duh nel 89, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how important the security of your device is to you, and the distress that can occur when your device is not operating as intended with security. We have provided a link to the Samsung Support Team to work with you directly to resolve this matter and restore the intended functionality of your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is number 1!!
on July 25, 2025
Posted by: Sobereyed
[This review was collected as part of a promotion.] The camera on this phone is awesome! The galaxy ai is remarkable.
Value
5
Written by a customer while visiting Samsung US
Posted by: EveH
Expertise:Expert
Verified Purchase:Yes
Very nice battery. I wish the back of the phone actually looked green because the color I picked saide sage green but it just looks silver.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is top notch!
on July 24, 2025
Posted by: Heygirlll
[This review was collected as part of a promotion.] From is customization, to speed, camera quality, galaxy AI, battery life and all around look and feel of this phone is fantastic!
Value
5
Written by a customer while visiting Samsung US