Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(28,723 Reviews)
Rating breakdown 28,723 reviews
5 Stars
24,620
4 Stars
3,206
3 Stars
553
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Best Phone and Camera on the Market
on June 30, 2026
Posted by: MorganFJ
[This review was collected as part of a promotion.] I’ve been a fan of the Galaxy S series for years, and this is now my fourth one. Without a doubt, the S25 Ultra is the best I’ve used so far. Samsung has really refined everything, and this one feels like a true step forward instead of just a small upgrade.
What really makes this phone stand out is the addition of Galaxy AI. It’s not just a gimmick—it actually improves how you use the phone day to day. From helping with photos to making tasks quicker and easier, it becomes something you rely on pretty fast.
In my house, we’ve got a constant comparison going with another major non-Android phone, and honestly, the Galaxy consistently comes out ahead. It just does more, feels more flexible, and gives you more control over how you use it.
That said, the biggest reason I love this phone is the camera. As someone who’s into photography at all levels—professional, hobby, and everything in between—I can confidently say this is the best camera system on any phone right now. The image quality is sharp, colors look natural, and it handles just about any situation you throw at it.
I don’t just use it for photos either. I shoot video and do about 99% of my editing right on the phone. That’s something I wouldn’t have trusted a phone to handle a few years ago, but the S25 Ultra makes it easy.
One area where it really surprised me is astrophotography. This is a hobby of mine, and this phone absolutely shines here. It captures night sky shots better than any other phone I’ve used. The detail,
What really makes this phone stand out is the addition of Galaxy AI. It’s not just a gimmick—it actually improves how you use the phone day to day. From helping with photos to making tasks quicker and easier, it becomes something you rely on pretty fast.
In my house, we’ve got a constant comparison going with another major non-Android phone, and honestly, the Galaxy consistently comes out ahead. It just does more, feels more flexible, and gives you more control over how you use it.
That said, the biggest reason I love this phone is the camera. As someone who’s into photography at all levels—professional, hobby, and everything in between—I can confidently say this is the best camera system on any phone right now. The image quality is sharp, colors look natural, and it handles just about any situation you throw at it.
I don’t just use it for photos either. I shoot video and do about 99% of my editing right on the phone. That’s something I wouldn’t have trusted a phone to handle a few years ago, but the S25 Ultra makes it easy.
One area where it really surprised me is astrophotography. This is a hobby of mine, and this phone absolutely shines here. It captures night sky shots better than any other phone I’ve used. The detail,
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is awesome
on June 30, 2026
Posted by: Sandman1680
[This review was collected as part of a promotion.] I use my device for every day needs and workthanks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on June 30, 2026
Posted by: Jthekid51
[This review was collected as part of a promotion.] Easy to learn functionality, galaxy ai is very helpful 👌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Finding more everyday
on June 30, 2026
Posted by: Harley03
[This review was collected as part of a promotion.] I have been enjoying Samsung products for many years now. Have received the S25 ultra and find new ways of using it. Every day. The Galaxy AI feature is very interesting and fun to use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I've ever owned
on June 30, 2026
Posted by: Twistaa35
[This review was collected as part of a promotion.] I've been using the Galaxy S25 Ultra, and I can honestly say it's the best phone I've ever owned. Everything feels smooth, fast, and incredibly easy to learn. Even with all the new features, the phone makes them simple to use, so I never felt overwhelmed.
One of my favorite things is Gemini AI. It's genuinely useful in everyday life and has made so many little tasks quicker and easier. It feels like having a smart assistant that's actually helpful instead of getting in the way.
The camera is another huge highlight. The photo and video quality is excellent, and there are so many features that make it easy to capture amazing shots. Whether I'm taking everyday pictures or recording videos, everything comes out sharp, detailed, and beautiful.
I also love how well it works with my Galaxy Watch. The compatibility between the two devices is seamless, and everything just works together the way it should.
Overall, I have zero complaints. Samsung really knocked it out of the park with the Galaxy S25 Ultra. If you're thinking about upgrading, I highly recommend it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great device, just missing one thing
on June 30, 2026
Posted by: JcV7003
[This review was collected as part of a promotion.] This is a great device. Nice-sized screen, plenty of memory, and easy to use.
Just missing the Bluetooth connection with the S Pen.
Just missing the Bluetooth connection with the S Pen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Phone has great pics and great zoom on pictures
on June 30, 2026
Posted by: 1234567
[This review was collected as part of a promotion.] Really love my phone all the features work fall asleep the artificial intelligence features AI also work well
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25 Ultra
on June 30, 2026
Posted by: CowabungaThunderstorm
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a great phone I love it I've had it for almost a year and I'm still learning new features that a very useful
Value
5
Written by a customer while visiting Samsung US