Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(28,719 Reviews)
Rating breakdown 28,719 reviews
5 Stars
24,616
4 Stars
3,206
3 Stars
553
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
4
Amazing Phone With Great Potential
on July 30, 2026
Posted by: BBYEMPLOYEE
[This review was collected as part of a promotion.] I chose the S25 Ultra because it had one of the best AI fetures of the time, I also love the battery life I get out if my phone. I do have some improvements I would do is make the phone smaller and get rid of the stylus. I hope that they make something like the google pixel how it has the pro and pro xl same phone different size.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy S25 ultra
on July 30, 2026
Posted by: ElricbrosInc
[This review was collected as part of a promotion.] I chose the Galaxy S25 ultra for its easy to use features and its great 100x zoom on the camera, makes photos of the moon look amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone, worth it!
on July 30, 2026
Posted by: Lovemyfoldablefones
[This review was collected as part of a promotion.] So i got this phone because i got my z fold 6 stolen from me. I was debating on getting the 7 but the 8 was coming out in 4 more months so i chose to try the s25 ultra out to see if i liked it. I will say i miss my foldable phone for games, movies, and overall multitasking it is hands down the better choice for it. But the s25 does do split window but it does heat up quicker depending on which apps you have open. Like music and Snapchat because they both use a lot to run. The speakers are great dolby surround is pretty good. Cameras not bad at all either. But i love the stylus! It is my favorite part about this phone but i cannot wait to get the z fold 8 hopefully soon.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 30, 2026
Posted by: Lives4this
[This review was collected as part of a promotion.] It's a great device..does things i never thought possible with a phone..great service an performance..n very impressed
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose a good phone
on July 30, 2026
Posted by: Lauren
[This review was collected as part of a promotion.] I chose a great phone. I like the functionality and reliability of this android.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on July 30, 2026
Posted by: TABLES
[This review was collected as part of a promotion.] I chose to switch back to Samsung after using a Google Pixel for the last 4 years and am very happy with the choice. I get better battery, performance, and in my opinion better features. It's a great phone and I'm happy with it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra
on July 30, 2026
Posted by: SSGalaxyFan
[This review was collected as part of a promotion.] Samsung doesn't disappoint yet again ! I bought this phone to upgrade from my S24 and I love using the s-pen feature along . The durability has been 10 🌟.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the phone, wish battery was better.
on July 30, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra because I wanted a phone with a great camera, a large, high-quality display, plenty of storage, and the flexibility of Android. After using it for a while, I'm glad I picked it. The display is beautiful, the cameras consistently take excellent photos, and the performance is fast and smooth no matter what I'm doing. The S Pen has also been a nice feature to have when I need it.
The only reason I'm giving it 4 stars instead of 5 is the battery life. It's enough to get through most days, but I expected better from a flagship phone. On days when I'm using the camera, GPS, or streaming a lot, I usually need to recharge before the day is over.
Overall, it's an excellent phone and one I'd recommend to anyone looking for a premium Android device. If Samsung improves the battery life in future models, it would be an easy 5-star phone.
Value
4
Response from Samsung USBy R&R Team, July 30, 2026
Hey Stellatenebris, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. WE are happy to hear that you are so pleased with the capabilities of your device, display quality, and ability to customize your device. We have provided links to resources to help you maximize the battery life of your device at your convenience. We have also provided a link to the Samsung Support Team to assist you any time you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US