Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(28,718 Reviews)
Rating breakdown 28,718 reviews
5 Stars
24,615
4 Stars
3,206
3 Stars
553
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Love Samsung
on August 5, 2026
Posted by: Mish08
[This review was collected as part of a promotion.] I chose the Samsung S25 because I have always loved the Samsung brand. I'm able to stream, game, and organize my life. I wanted a dependable and reliable phone and I absolutely found that with the Samsung S25. With all the features that this phone has I practically don't even need a tablet or computer. I absolutely love how easy the interface is to use and I'm always finding things that I didn't even know my phone can do. With all the features my phone has there's no way I'll be changing anytime soon. Thank you Samsung for creating such a wonderful phone 🥰
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone! Great features!
on August 5, 2026
Posted by: AnythingEverything2023
[This review was collected as part of a promotion.] I have been using the Galaxy S25 Ultra for a solid year now, and it has been a wonderfully boring experience in the best way possible. By that, I mean absolutely zero drama. After having to warranty a different piece of tech recently, I chose to grab the S25 Ultra fully expecting at least a tiny software bug or hardware quirk. Surprisingly, I have encountered nothing of the sort.
The battery life has been exceptionally reliable right from day one. There is no strange power bleed happening in the background, and the phone easily handles a full schedule of heavy screen time without making me scramble for a charging cable by dinner. Performance is equally rock solid across the board. Whether I am juggling multiple heavy applications or just doing routine browsing, the entire system stays incredibly responsive and perfectly cool to the touch.
The camera pulls remarkable detail in practically any lighting environment, and the display is almost absurdly vivid. It genuinely feels like a device that was totally finished and polished before it ever left the factory floor. If you want a premium daily driver that just works beautifully without requiring constant troubleshooting, this is a spectacular piece of hardware. I chose Samsung whenever I want no issues!
The battery life has been exceptionally reliable right from day one. There is no strange power bleed happening in the background, and the phone easily handles a full schedule of heavy screen time without making me scramble for a charging cable by dinner. Performance is equally rock solid across the board. Whether I am juggling multiple heavy applications or just doing routine browsing, the entire system stays incredibly responsive and perfectly cool to the touch.
The camera pulls remarkable detail in practically any lighting environment, and the display is almost absurdly vivid. It genuinely feels like a device that was totally finished and polished before it ever left the factory floor. If you want a premium daily driver that just works beautifully without requiring constant troubleshooting, this is a spectacular piece of hardware. I chose Samsung whenever I want no issues!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Permanent Upgrade
on August 5, 2026
Posted by: WidgettWilom
[This review was collected as part of a promotion.] After owning an ancient Samsung flagship phone until scooter security updates expired, I chose this beastly S25 Ultra to carry the torch. So far, it's proven to be every bit as capable and more. How I wish I could use it without a protective cover! The glass back and titanium frame feel so good to hold in the hand. The speed and software capabilities are top-notch and the AI integrations are unexpectedly useful, though I didn't purchase the phone with AI in mind.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I just love the slick look
on August 5, 2026
Posted by: Blaquenique
[This review was collected as part of a promotion.] I love Samsung and I have been a Galaxy Girl dor a long time, and now that Z Fold is calling my name
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Favorite phone ever owned
on August 5, 2026
Posted by: Amethyst
[This review was collected as part of a promotion.] I chose the Galaxy S25 ultra because it has the best customizable features and the design is beautiful and sleek. Fits perfectly in my hand and is easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ULTRA KEEPS GIVING
on August 5, 2026
Posted by: TriderUltraGuy
[This review was collected as part of a promotion.] I am so happy with my Galaxy S25 Ultra. I was nervous about purchasing this phone because I am not the most tech savvy person, but I have large hands and I wanted a phone that would fit my needs. Well this Samsung S25 Ultra blew me away with how easy it is to use. Every time I think I have an issue the S25 Ultra already had a solution. It is a very intuitive and well thought out and designed pocket computer with an incredible camera. Thank you SAMSUNG!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
THE ULTIMATE ULTRA
on August 5, 2026
Posted by: RockUltra3
[This review was collected as part of a promotion.] I love my ultra because of all the unique facets it has in speed, camera quality, all of the amazing apps and updates with security features. I am already anticipating the IU9 updates for more amazing performance of my Ultra, if Samsung makes another class flagship phone, I'll be right there for sure.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on August 5, 2026
Posted by: Peewee
[This review was collected as part of a promotion.] I chose the 25 ultra, and I absolutely love it! I have the watch to go with it! The camera is amazing as well! I have a mini computer at my fingertips. And my kids have a bunch of games to play on here.
Value
5
Written by a customer while visiting Samsung US