Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(28,713 Reviews)
Rating breakdown 28,713 reviews
5 Stars
24,610
4 Stars
3,206
3 Stars
553
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Love Samsung
on August 10, 2026
Posted by: PrinceStephen1
[This review was collected as part of a promotion.] My phone has a stylus that I don't really need. The refresh time is quick but the battery is hard to keep charged. Overall it's a good phone. I still have not used all the features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best there is
on August 10, 2026
Posted by: Jeffers
[This review was collected as part of a promotion.] So glad I chose this phone. No hiccups. Last ultra with stylus.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra review
on August 10, 2026
Posted by: YaxHeartless1
[This review was collected as part of a promotion.] Such a great phone want to get the s26 ultra cant wait for the next upgrade
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy of its Own
on August 10, 2026
Posted by: PowerUser
[This review was collected as part of a promotion.] Like seriously what is there left to say man... Gates has tried
Jobs has tried... Even good Ole' Mark Zuckerberg has tried.... The Samsung Galaxy line of phones are unmatched and often imitated but never ever duplicated!
From a Proud Galaxy phone owner and power user
James B
Jobs has tried... Even good Ole' Mark Zuckerberg has tried.... The Samsung Galaxy line of phones are unmatched and often imitated but never ever duplicated!
From a Proud Galaxy phone owner and power user
James B
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I Love It SO much!!
on August 10, 2026
Posted by: LadyGingerlea70
[This review was collected as part of a promotion.] I chose the galaxy 25 ultra, it's the perfect size, great resolution, takes amazing photos. I use it for calls and text of course, but i watch movies on it, use social media, Video calls. It's perfect!! I love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I've Ever Owned
on August 10, 2026
Posted by: MCMikey
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra for its size, capabilities, and the included stylus. It has been the best of any of the phones that I've ever owned. I got one for myself and one for my husband, who also really loves his phone. The battery lasts me literally all day long, and the wireless charging feature is a huge bonus as well. I would highly recommend it to anyone looking to upgrade their phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
the best one !!!!
on August 10, 2026
Posted by: lele22
[This review was collected as part of a promotion.] One of the best phones he already has, involving everything from cameras, gameplay and service, excellent and
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product is average
on August 10, 2026
Posted by: MalwareMike
[This review was collected as part of a promotion.] I chose this device thinking it was going to be another great Samsung S Ultra, just like the previous 6+ different models I have owned over the years. Instead, the Samsung Galaxy S25 Ultra is inferior in just about every way to it's predecessor, the Galaxy S24 Ultra. Nothing more needs to be said, Samsung obviously rushed the S25 series release and it definitely shows this very disappointing, very expensive device.
Value
3
Response from Samsung USBy R&R Team, August 12, 2026
Hey there MalwareMike, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know upgrading to a new device can come with a learning curve, and cause frustration or disappointment as you discover and customize your new device. Without knowing what features of your device may be causing your disappointment, we have provided links to the complete manual and the Samsung Support Team to help you maximize your experience. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US