Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(29,013 Reviews)
Rating breakdown 29,013 reviews
5 Stars
24,861
4 Stars
3,245
3 Stars
563
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,137 out of
1,326)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Awesome phone to have, worth every penny
on October 1, 2025
Posted by: Joker1986
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra was a great device. The camera is amazingly clear and the 100x zoom is incredible. I didn't get to test out the Galaxy AI on it though unfortunately so if anyone has I would love to know about it. The video quality is impeccable and its got an incredible battery life. The phone I had unfortunately decided to commit phone suicide by sliding between my rear door to my van and the latch as I was closing the door..😭😭.
Value
5
Response from Samsung USBy R&R Team, October 1, 2025
Hi there Joker1986, thank you for your feedback on your Samsung Galaxy S25 Ultra. We love hearing how pleased you were with the inital setup and usage of your device. We have provided a link to the Samsung Support Team if you are in need of a repair with your device. We also offer Customer Care+ to our customers to help provide additional peace of mind that your device is protected from life events. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
I like the samsung Galaxy S25 ultras camera's
on October 1, 2025
Posted by: CTEProfessorX
[This review was collected as part of a promotion.] Hello, Everyone. I would like to share with you, how My Samsung galaxy S25 Ultra has saved the day for me time and time again. Like to yesterday, while teaching I had an issue pop up that needed a quick fix. The wifi firewall blocked my students from gaining access to a vital website. My phone saved the day. I was able to turn on my hotspot. The crazy part was how many students got on my hotspot and how far away it worked, With out being pluged in to a power cable. The battrie life is awsome. I didn't need to charge my phone after. I was able to use my galaxy AI during this time as well to help with my lesson. We use it to help augment information gathering on topics like construction ethics, to jobsite layouts and blueprint reading. This phone with Galaxy AI have changed the way I instruct my lessons. I use my Galaxy S25 ultra more then my laptop. It just works better and faster. So its my goto for most things. i haven't got to the best part yet the camera is insane so many options wow! I use my camera everyday to take videos and photos of projects we are working on.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 1, 2025
Posted by: User2025
[This review was collected as part of a promotion.] This phone is awesome. The display's clarity and vibrant colors are pretty good, providing an immersive visual experience. Its camera system captures stunning photos and videos. The battery life is excellent, easily lasting a full day of heavy use. The Galaxy AI integration is a big plus very appreciated. Overall, this device is the beast that suppose to be.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!
on October 1, 2025
Posted by: Angelique
[This review was collected as part of a promotion.] I love my new Samsung Galaxy S25 Ultra. I can take amazing pictures with it, even at night. The sound is crystal clear for calls, videos, and music. Having Galaxy AI at the tip of my fingers makes homework a breeze. I can use it to research, brainstorm, explain complex concepts, and so much more. The screen is large with vibrant colors. There is plenty of space for my photos and apps. The response time is instantaneous. I never deal with slow response time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellente phone and great option
on October 1, 2025
Posted by: Jriver75
[This review was collected as part of a promotion.] Recommended great phone, for all personal or bussiness.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and awesome camera
on October 1, 2025
Posted by: Scrapp82
[This review was collected as part of a promotion.] I love the ultra the galaxy ai is great the camera is great I use the phone for every day bussiness and to record football games as well as emails and social media overall love the phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall I like the phone
on October 1, 2025
Posted by: Nique12
[This review was collected as part of a promotion.] I got this phone as a birthday gift for myself back in July 2025. Because I really love samsung I've had the 9,20,21, 24, and now the 25. My biggest problem is the charging port won't work after 3 months. It says moisture but I know for a fact there no moisture. So I can charger my phone the regular way. And its been 2 weeks and its still not working I tried everything. But overall its a good phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on October 1, 2025
Posted by: Grammy
[This review was collected as part of a promotion.] I like being able to use Galaxy AI. It gives me lots of options to choose from and is simple and convenient to use. Lots of features to choose from and easy to use
Value
4
Written by a customer while visiting Samsung US