Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(29,012 Reviews)
Rating breakdown 29,012 reviews
5 Stars
24,860
4 Stars
3,245
3 Stars
563
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,137 out of
1,326)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
I love my phone!
on October 9, 2025
Posted by: Mimmafaw
[This review was collected as part of a promotion.] This phone is very user friendly and it has many features that help me conduct business, shop, and Galaxy AI helps me complete my schoolwork. Oh, and I also use it as a phone. I do have to restart it every now and then when it starts acting wonky, but that doesn't happen often.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 ultra
on October 9, 2025
Posted by: Yoyi192
[This review was collected as part of a promotion.] The phone is very good, with bright display, good memory, and very fast, it let to do everything with ease. I always had had Samsung phones and I will continue recommending it. NOow with addition of AI you can do even more tasks
Value
5
Written by a customer while visiting Samsung US
Posted by: SD SD
from TX
Expertise:Expert
Verified Purchase:Yes
Good value for money. Good value for money. Good value for money
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone amazing features!
on October 9, 2025
Posted by: Meagana13
[This review was collected as part of a promotion.] Great phone would recommend! Loved the 24 ultra and this one is j7st as great! Amazing camera and AI helps with so many different situations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Enjoy features of this android. Fast & reliab
on October 9, 2025
Posted by: Ladybug420
[This review was collected as part of a promotion.] Galaxy ai is wonderful. I especially love the pen that's removable with a click of a button.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Spring , Texas
Expertise:Intermediate
Verified Purchase:Yes
My wife loves her phone. Won't go anywhere without it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has some great features
on October 9, 2025
Posted by: Shadownox
[This review was collected as part of a promotion.] Some of the great features in the S25 Ultra are the enhanced Galaxy AI, the 100x zoom, the 5000mAh battery and much more. The Galaxy AI has some great features like Cross-App action to help perform multiple task at once. Some new AI features after the recent update are also helpful. One of those features are Now Brief. Now Brief is extremely useful if you forget things a lot, it can tell you reminders and tasks that you have set, you can also customize it to what you want to see. The 100x zoom, the quality is great when it comes to taking photos using the 100x zoom, the pictures come out better then you can imagine, the details in the photo are going to look great. The 5000mAh battery can last up to 2 days depending on how often you use it. Another feature that I think is great is the processor, the Snapdragon 8 Elite. The Snapdragon 8 Elite is an extremely good processor for high performance games that uses a lot of details to run and perform better but with one cost and that is the battery life, the Snapdragon 8 Elite uses a lot of battery meaning that the battery life is going to deplete much faster then usual.
Value
5
Written by a customer while visiting Samsung US
Posted by: Matchomen
from Boston MA
Expertise:Expert
Verified Purchase:Yes
I love this phone , he is the best u can buying its very perfect
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, October 9, 2025
Hello Matchomen, thank you for your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear how much you love this phone, and think it's the best option available on the market right now. We have provided a link to the full manual for your device to assist you with additional features available on your device, like Galaxy AI. We have also shared a link to the Samsung Support Team to offer additional assistance if you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
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Product Manuals
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Written by a customer while visiting Samsung US