Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(28,651 Reviews)
Open Ratings Snapshot
Rating breakdown 28,651 reviews
5 Stars
24,559
4 Stars
3,196
3 Stars
552
2 Stars
160
1 Star
184
86%of customers recommend this product. 
(
1,135 out of 1,324
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Useful for all of my needs!!
on August 10, 2026
Posted by: malb23
[This review was collected as part of a promotion.] When I decided I wanted the Samsung Galaxy S25 Ultra, it was the first phone I bought for myself. It was a great choice! I chose to use the phone as a way to watch videos, play games, and listen to music! The phone also comes with a pen, so I have also been drawing, writing notes, and just goofing around with the pen feature. The phone has a great battery life for my needs. I am also quite clumsy, so it is able to withstand all the accidental drops that may happen. The camera quality is wonderful. I love the zoom and how defined I can take pictures of landscapes, animals (my cat), and my friends and family. I am so happy with my the phone. It was a great choice and I'll continue to chose Samsung phones in the future!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S25 Ultra
on August 10, 2026
Posted by: BookJunky1
[This review was collected as part of a promotion.] I needed a new phone so I chose the S25 Ultra. I'm so glad I went with this phone. I love it so far! Having the stylus us an added bonus.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is very nice and great I just like it
on August 10, 2026
Posted by: RaphaelE
[This review was collected as part of a promotion.] Everything is perfect with sansumg Galaxy just like it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is awesome!!!!
on August 10, 2026
Posted by: Ahowie4293
[This review was collected as part of a promotion.] One of thee best samsung products ive owned. I've owned older samsung products the features and security and cameras have gotten so much more better over the years.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the stylus option.
on August 10, 2026
Posted by: Luvsamsung
[This review was collected as part of a promotion.] Takes great pictures. I have been able to outlast the battery. I love the stylus feature.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the features! Samsung Dex changes the game
on August 10, 2026
Posted by: Greygoose
[This review was collected as part of a promotion.] Love how I can litterly do everything on this phone that I can do on a pc.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 Ultra
on August 10, 2026
Posted by: SamsungQueen
[This review was collected as part of a promotion.] I chose the S25 Ultra for the look and memory. The absolute best phone I have ever had! The phone is easy to use and Gemini helps immensely. I will never buy a phone if it is not a Samsung. I have the Samsung phone, 2 TVs and a refrigerator. I love them all.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone yet
on August 10, 2026
Posted by: Jeffro
[This review was collected as part of a promotion.] S25 ultra exceeded all my expectations. I was a fan of the Note series and was upset they got rid of them. When I got the S25 I was very impressed. Most with the camera and how clear pictures are.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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