Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(29,003 Reviews)
Open Ratings Snapshot
Rating breakdown 29,003 reviews
5 Stars
24,852
4 Stars
3,244
3 Stars
563
2 Stars
160
1 Star
184
86%of customers recommend this product. 
(
1,137 out of 1,326
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Best galaxy so far!!
on December 5, 2025
Posted by: Kemono722
[This review was collected as part of a promotion.] The S25 Ultra delivers excellent performance with fast responsiveness and smooth multitasking. The display is bright, sharp, and easy to view in different lighting conditions, making it great for videos, browsing, and everyday use. The battery life holds up well through a full day, even with heavy usage. The camera system is one of its strongest features, offering clear detail, strong low-light results, and natural color reproduction. The build quality feels sturdy and premium, and the device runs efficiently without noticeable overheating. Overall, the S25 Ultra is a powerful, reliable smartphone that delivers a high-end experience across all key areas.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Got a very good deal on a very awesome device.
on December 5, 2025
Posted by: Rod2025
[This review was collected as part of a promotion.] This is a very awesome device. I love the Samsung AI and everything about this phone. It is so far advanced than the other phone I had which was 8 years old.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love it the battery lasts long, great coverage,
on December 5, 2025
Posted by: Terryr
[This review was collected as part of a promotion.] Galaxy AI is greater also helps with all my workload. Makes everything a lot easier.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 Ultra has a great camera
on December 5, 2025
Posted by: PapaChuck
[This review was collected as part of a promotion.] I use my Samsung S25 Ultra for keeping in contact with my children with video chats, phone calls and texts. I also use the camera for taking pictures of the kids activities as well as special events, and the pictures are always great quality. I play games and also use my S25 Ultra as my own portable computer to pay bills and make appointments. It's a great phone and easy to use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Brilliantly executed
on December 5, 2025
Posted by: Hashtag211
[This review was collected as part of a promotion.] Simply the best Galaxy I've had yet. Incredible battery life, excellent screen and exceptional camera. I'm sure I've yet to utilize all the features, but what I have used have been above reproach. Just started getting my feet wet with Galaxy AI, and it's got a couple stumbling block (as opposed to my preferred virtual buddy, ChatGPT), but it's getting better. Would love it if AI could handle phone tasks such as updating apps, cleaning up files, managing contacts, etc. I get a new phone every two years, so can't wait to see what the S27 Ultra offers!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fabulous Product
on December 5, 2025
Posted by: Sajon1117
[This review was collected as part of a promotion.] Galaxy AI is incredible. I am able to increase my productivity and efficiency at my job because of this device so thank you.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever
on December 5, 2025
Posted by: Dadofall
[This review was collected as part of a promotion.] The AI is next gen and it can help you find anything online or even just someone to talk to. I've had multiple galaxy devices and this is truly the best one so far.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I am absolutely thrilled with my new device! It ha
on December 5, 2025
Posted by: Lovesamsungoveriphone
[This review was collected as part of a promotion.] I am truly amazed by the advanced capabilities of my new device. The artificial intelligence features are simply incredible and make everyday tasks so much easier. I'm still discovering all the ways it can help me. It's wonderful to have such a smart and helpful companion. I am so pleased with this purchase.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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