Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(28,995 Reviews)
Open Ratings Snapshot
Rating breakdown 28,995 reviews
5 Stars
24,846
4 Stars
3,242
3 Stars
563
2 Stars
160
1 Star
184
86%of customers recommend this product. 
(
1,137 out of 1,326
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Simply a good phone.
on December 24, 2025
Posted by: Modrell
from Kenai, Alaska
Expertise:Expert
Verified Purchase:Yes
I have not been let down by a Samsung phone so far. I usually get the flagship phone and upgrade every few years.
High quality processor, camera, memory.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Phone
on December 24, 2025
Posted by: Ryan
from Omaha, NE
Expertise:Expert
Verified Purchase:Yes
The phone works great! I would recommend to anyone else.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my new galaxy
on December 24, 2025
Posted by: Anahit
Expertise:Intermediate
Verified Purchase:Yes
🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳😊🥳🥳🥳🥳🥳🥳😊
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love
on December 23, 2025
Posted by: Amber
from Washington state
Expertise:Expert
Verified Purchase:Yes
Samsung aways will have mt direct business. Just love how easy and worry free on a new phone
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect phone but for me battery sucks, light user
on December 23, 2025
Posted by: nick
from usa
Expertise:Expert
This phone is incredibly well-designed, but I’m puzzled by its poor battery life. While other reviewers claim it lasts longer, mine doesn’t, even though I’m a very light user.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love it
on December 23, 2025
Posted by: Noe a
from Kingston illinois
Verified Purchase:Yes
It is as i expected and it's pretty cool and fill my needs to get more room to save my files
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on December 23, 2025
Posted by: Adsf
Verified Purchase:Yes
Works so much better than the s23. Fast. Better pics and videos. Easy to transfer from the old phone as well
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on December 23, 2025
Posted by: Midnight Toucan
from Oklahoma
Expertise:Intermediate
Verified Purchase:Yes
No issues with phone. Great battery, camera. Screen, durable.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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