Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(28,095 Reviews)
Rating breakdown 28,095 reviews
5 Stars
24,140
4 Stars
3,120
3 Stars
527
2 Stars
147
1 Star
161
86%of customers recommend this product.
(
1,028 out of
1,191)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Always Samsung
on August 10, 2026
Posted by: SamsungGal
[This review was collected as part of a promotion.] I have always been a samsung user ever since I bought my first samsung Galaxy S. First one ever. I chose samsung always when its time to upgrade new phones. It has always been a user friendly phone, easy to navigate and a lot of new features every upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I have a flagship phone
on August 10, 2026
Posted by: Jammer
[This review was collected as part of a promotion.] This Phone is compatible with all of today's software. It's Samsung flagship device, so I'm up-to-date with all my customers, software and technology. It helps me get the job done.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Still love it
on August 10, 2026
Posted by: copperyginger
[This review was collected as part of a promotion.] I chose this phone because I've had good experiences with the Galaxy S series. The camera is amazing. I've had this phone for around 2 years and the camera quality has not decreased. Even though the phone has attempted bungee-less bungee jumping off of my desk or out of my hands. In Previous phones the cameras have not fared as well. However a problem I have noticed is that the phone becomes very hot when used for lengthy amounts of time.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
My S25 Ultra
on August 10, 2026
Posted by: Shneeko
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra because I wanted a phone that could keep up with everything I use it for, and it has honestly impressed me in ways I did not expect.
The camera is probably my favorite feature. The quality of the pictures is incredible, especially when I am taking photos with a lot of detail or trying to capture something from a distance. The different camera options give me a lot of flexibility, and I love being able to take a picture and have it come out looking sharp and clear without having to spend a lot of time adjusting settings. The camera makes me want to take more pictures because I know I am going to get a great result.
I also really appreciate the storage. Having plenty of space means I can keep my photos, videos, apps, and other files on my phone without constantly worrying about running out of room. For someone who takes a lot of pictures and videos, that makes a huge difference.
Another feature that I think deserves more attention is how easily the S25 Ultra connects with my other Samsung devices. The Samsung ecosystem makes it incredibly convenient to move between devices and share information. The connection is fast and simple, and I do not feel like I am constantly fighting with my devices to get them to work together. Everything feels like it was designed to work as one system.
The display is excellent as well. It is bright, sharp, and smooth, and the large screen makes everything from watching videos to viewing photos and browsing the internet
The camera is probably my favorite feature. The quality of the pictures is incredible, especially when I am taking photos with a lot of detail or trying to capture something from a distance. The different camera options give me a lot of flexibility, and I love being able to take a picture and have it come out looking sharp and clear without having to spend a lot of time adjusting settings. The camera makes me want to take more pictures because I know I am going to get a great result.
I also really appreciate the storage. Having plenty of space means I can keep my photos, videos, apps, and other files on my phone without constantly worrying about running out of room. For someone who takes a lot of pictures and videos, that makes a huge difference.
Another feature that I think deserves more attention is how easily the S25 Ultra connects with my other Samsung devices. The Samsung ecosystem makes it incredibly convenient to move between devices and share information. The connection is fast and simple, and I do not feel like I am constantly fighting with my devices to get them to work together. Everything feels like it was designed to work as one system.
The display is excellent as well. It is bright, sharp, and smooth, and the large screen makes everything from watching videos to viewing photos and browsing the internet
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Why did I choose the Samsung S25 Ultra ?
on August 10, 2026
Posted by: BERZERKINPATRIOT
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 Ultra because I believe in the rough and tumble fast-paced world we are living in today a person must have a phone that defines the era he/she is living in. I chose the S 25 Ultra for its power, speed , versatility , adaptability , I chose my S 25 Ultra so that when my customers walk in my building see it and say, " that man embodies the characteristics I trust and look for in a person in any situation in this day and age, someone who is prepared for whatever the world throws at him. I chose my Samsung S 25 Ultra because in a world like today you have to own a device that if you were to look in a mirror you would see a phone that embodies you. There is only one phone that defines the industries peaks in nearly every manner in which a smartphone of our era should excel in. I chose a phone that is compatible with me and the world around me. I chose a Samsung S 25 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy fan
on August 10, 2026
Posted by: Nikki83
[This review was collected as part of a promotion.] I have had almost every galaxy phone. That's nothing like it. I also have the buds and the watch, and I will forever be in the galaxy family. Everyone always says you take pics because you have the best camera lol New features are always being added and I love that. Crisp pictures I can customize just about everything in this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very good photography with this phone. Easy to use
on August 10, 2026
Posted by: Happiegirl
[This review was collected as part of a promotion.] I use my Galaxy s25 ultra for landscapes macro night shots sunrise and sunsets. Also for food product animals and flowers. I take it on all my trips to Alaska Japan Europe Korea China Australia New Zealand Auckland Paris Italy Germany Singapore California las Vegas Washington DC new York Delaware New Hampshire Florida Chicago Illinois Los Angeles San jose San Diego Mexico Nevada Arizona
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is great, but
on August 10, 2026
Posted by: Brandon424
[This review was collected as part of a promotion.] This product is great, and I am glad that I chose it. Although, if I had to give my personal opinion, I would like to see bigger leaps in hardware, such as the battery, instead of AI features. Although AI is obviously the big talking point the last few years, most average consumers couldn't care less if their phone has AI capabilities, especially when those capabilities go to older phone eventually anyways.
Value
4
Written by a customer while visiting Samsung US