Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Navy
Average customer rating
4.8
(6,378 Reviews)
Rating breakdown 6,378 reviews
5 Stars
5,276
4 Stars
896
3 Stars
128
2 Stars
38
1 Star
40
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Navy
Customer Rating
5
Amazing phone
on August 17, 2026
Posted by: Armaan12
[This review was collected as part of a promotion.] I chose to upgrade to the Galaxy S25+ and it has completely exceeded my expectations. The massive 6.7-inch display is incredibly vibrant and smooth, making streaming and gaming absolute treats during my daily downtime. I am particularly blown away by the Galaxy Al features, which have made translating text on the go and summarizing work documents effortless. The performance is remarkably snappy, and the battery easily powers through my busiest routines without needing a mid-day charge.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Elite phone review
on August 17, 2026
Posted by: Pookienut
[This review was collected as part of a promotion.] This phone is perfection. Its sleek and the camera is amazing. Love how customizable the phone is! Superior product!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the price.
on August 17, 2026
Posted by: Redwingsred
[This review was collected as part of a promotion.] I chose Samsung because honestly there isn't any other phones on the market that I've tried worth switching. I'm a Samsung lifer. Thank you Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my s25
on August 17, 2026
Posted by: Lovemyphone
[This review was collected as part of a promotion.] Im a senior so I choose this model for the ease of use. I've always like samsung products. This phone is reliable and charge last all day for me. I use text and email the most. I also do some shopping. This real a nice size and very easy to do all I want. I'll continue to choose samsung products. I have a table also
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Simple to use. Hands free with bixby
on August 17, 2026
Posted by: BrianS73
[This review was collected as part of a promotion.] Plays games effortlessly. Watch videos with no interruption. Fits in your pocket. Love the galaxy phones !!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The speed is outstanding!!
on August 17, 2026
Posted by: Unsane4u
[This review was collected as part of a promotion.] I'm glad I chose to upgrade to the 512Gb Galaxy S25+!! The extra space has come in handy. I don't have to worry about file sizes when I'm downloading or taking pictures. It's able to handle multiple devices connected to it without any effect to its speed. And I mean 20 plus devices. The picture quality is amazing. The WiFi connection has a much longer range than any of my friends phones. I give it a A++++!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on August 17, 2026
Posted by: jojo66
[This review was collected as part of a promotion.] I chose the S26 Plus over competor brands because of the multitude of features and the ease of use. When friends see my pictures, they always are in awe of their quality and clarity. I will definitely upgrade to another Samsung when the time comes!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product has some issues
on August 17, 2026
Posted by: TechieMe
[This review was collected as part of a promotion.] Overall, the Galaxy S25+ is a good phone. It has great performance, a nice display, and plenty of useful features. For the most part, I’ve been happy with it, but there are a few issues that keep me from giving it a higher rating.
One of the most frustrating problems is that the screen occasionally freezes and becomes unresponsive. It doesn’t happen all the time, but when it does, it can be very inconvenient, especially considering this is a premium phone.
More recently, I’ve also started having issues with charging. Sometimes the phone doesn’t seem to recognize the charger properly or charging is inconsistent. I’ve tried reconnecting the charger, but the issue continues to happen occasionally.
I like the Galaxy S25+ overall, but for a phone in this price range, I expected a more reliable experience. Hopefully Samsung can address some of these problems through software updates or provide an easy solution if the charging issue is hardware-related.
Value
3
Response from Samsung USBy R&R Team, August 19, 2026
Hey TechieMe, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We are pleased to hear that there are features of your device you are enjoying using every day. We have provided a link to a guide to help you with the occasional freezing you mention experiencing with your device. We have also provided a link to the Samsung Support Team to assist you with the charging matter you mention experiencing at your convenience. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
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Samsung Community
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Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US