Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Navy
Average customer rating
4.8
(6,236 Reviews)
Rating breakdown 6,236 reviews
5 Stars
5,171
4 Stars
881
3 Stars
122
2 Stars
34
1 Star
28
85%of customers recommend this product.
(
93 out of
109)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Navy
Customer Rating
5
Love the overall phone
on July 1, 2025
Posted by: Superman
[This review was collected as part of a promotion.] Had a Samsung phone since 2012 and have never been disappointed. The S25+ gave me the most issues in the Google messages. I didn't like the automatic conversation from Samsung messenger and now some functions don't work. I wish I was given a choice like when I had a Note 20 Ultra which I never converted to the message platform.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great use and to learn new things
on July 1, 2025
Posted by: Easytouse
[This review was collected as part of a promotion.] Galaxy AI has been a saver for me to find info. Easy to use and straight to what I'm looking for. I have been a fan of Samsung products for a long time.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Nice Device
on July 1, 2025
Posted by: Applestein81512
[This review was collected as part of a promotion.] The AI works great. The phone itself is ok, because if you add an app or delete something it tells you which is fine but it stays on the screen for a long time. That's the only issue I have with the device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Overall A Great Phone
on July 1, 2025
Posted by: GalaxyGuy4Years
[This review was collected as part of a promotion.] This is a really nice phone; a very nice upgrade fom my older S10+... Excellent from speed, to size/weight, to functions and features. Still getting used to positioning of ALL buttons on right side though. Don't use Galaxy AI too much, but will keep trying it. I really like the battery life a lot as I only need to charge the phone once per day now. I have yet to buy wireless earphones/buds so can't comment on that. Also wish the lock screen custom message (font size) was larger, AND that the same messaging function could also appear on the Always On Display. I realize that's a software function and not really related to the phone, but thought I'd mention it anyway. Overall, I give the Galaxy S25+ an "A+" with 5 stars. Nice job, Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone and holds charge wish had External
on July 1, 2025
Posted by: Ladystar
[This review was collected as part of a promotion.] Game play is excellent. Play games that mine crypto. And it keep charge for a long time. The AI is exceptional.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall a solid phone
on July 1, 2025
Posted by: S20FEtoS25plus
[This review was collected as part of a promotion.] This is the first phone I've had with Galaxy AI or any other AI products. I appreciate the option for controlling my data. I like the ability to transcribe calls and the changes I can make to photos. The phone is a bit bigger than I would like. The UI is smooth but fairly the same compared to my older S20 phone. Camera quality is solid. The video quality is the biggest upgrade I've noticed. I don't notice much of a change on the speed of processing. The battery wears away very quickly.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
This product feels average
on July 1, 2025
Posted by: Sagaseven
[This review was collected as part of a promotion.] Product seems average maybe because I don't use it to is potential may need more info to to advantage of its features and functionality
Value
3
Response from Samsung USBy R&R Team, August 7, 2025
Hey Sagaseven, we appreciate you sharing your thoughts about your Samsung Galaxy S25+. We know it can take time to discover the full capabilities of your device, and integrate the new features in to your usage. We have provided a link to the complete manual for your device to assist you with this exploration. We have also shared a link to the Samsung Support Team to offer assistance if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is very user friendly
on July 1, 2025
Posted by: Bdub1354
[This review was collected as part of a promotion.] I use this phone for personal and work.
I'm in the pest control industry and one of the features I love is being able to take a picture of an insect, hold down the home button and highlight the insect in the picture and it brings up a Google search of the insect.
This is a great feature for being able to identify certain insects!
I'm in the pest control industry and one of the features I love is being able to take a picture of an insect, hold down the home button and highlight the insect in the picture and it brings up a Google search of the insect.
This is a great feature for being able to identify certain insects!
Value
5
Written by a customer while visiting Samsung US