Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Navy
Average customer rating
4.8
(6,378 Reviews)
Rating breakdown 6,378 reviews
5 Stars
5,274
4 Stars
897
3 Stars
129
2 Stars
38
1 Star
40
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Navy
Customer Rating
4
Upgraded to S25+
on August 10, 2026
Posted by: SamsungUser25
[This review was collected as part of a promotion.] When I got my phone transferring from the old Samsung was seamless. I chose the S25+ in hopes of better camera and storage but was quickly disappointed. App management is fairly straightforward but all the extras that made the phone popular required extensive setup duplicating apps providing the same service. Still getting prompted to setup apps I don't want but other than that the phone works as expected.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my galaxy
on August 10, 2026
Posted by: Joey13
[This review was collected as part of a promotion.] I chose the galaxy s25+ because in my opinion it is the most user friendly device. I have been a long time user of Samsung. And this one is by far my favorite.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Ughhh phone
on August 10, 2026
Posted by: Jbae76
[This review was collected as part of a promotion.] Sometimes it is so hard to make it connect to my earbuds and accounts. I mean come on isn't this the point of having a mobile phone is to make pur lives easier. It will not allow phone calls to come through my earbuds.
Value
3
Response from Samsung USBy R&R Team, August 12, 2026
Hi there Jbae76, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We understand how important specific features of your device are to you every day. We have shared a few links to articles to help you connect to your Bluetooth device. We have also provided a link to the Samsung Support Team to assist you further if this matter continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Pair Bluetooth with your Samsung devices
https://www.samsung.com/us/support/answer/ANS00087102/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Pair Bluetooth with your Samsung devices
https://www.samsung.com/us/support/answer/ANS00087102/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I chose the S25+
on August 10, 2026
Posted by: TheHaba22
[This review was collected as part of a promotion.] I chose the s25+ and have loved it every minute, not a day goes by where I think I need a new phone, still works great and continues to be optimal in my daily ventures.
Thank you Samsung for making a great device
Thank you Samsung for making a great device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!
on August 10, 2026
Posted by: Lovemyphone
[This review was collected as part of a promotion.] I chose this device because of the easy use and features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A great upgrade!
on August 10, 2026
Posted by: Spinarak12
[This review was collected as part of a promotion.] I've had an S10 for upwards of 6 years since 2019. It has been showing its age for a while between poor battery, closing out randomly, and some features slowing down. So, getting a new phone was in the cards. I decided on the S25+ as I wanted a bigger phone without having to break the bank.
Glad I went there as the phone is perfect. The perfect size, runs quick thanks to the great processor, and with 256 GB of storage, can hold a lot more of my photos than before. Also prefer the flat screen structure to the rounded edges, as it is safer if it drops. Also appreciate the 7 years of feature updates, so I can appreciate my phone for longer before I would need to replace it again. All in all, really love this phone; the upgrade I needed!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
do-it-all-phone
on August 10, 2026
Posted by: Samson
[This review was collected as part of a promotion.] I chose the Samsung (my 3rd) as a reliable and great phone full of great features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love the galaxy
on August 10, 2026
Posted by: JayMac16
[This review was collected as part of a promotion.] I am an avid galaxy lover. I chose this device as an upgrade to my last galaxy. I love the features, how easy it is to use and how functional it is.
Value
4
Written by a customer while visiting Samsung US