Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Navy
Average customer rating
4.8
(6,392 Reviews)
Rating breakdown 6,392 reviews
5 Stars
5,285
4 Stars
900
3 Stars
129
2 Stars
38
1 Star
40
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Navy
Posted by: MDCr
from Denver, CO
Expertise:Expert
Verified Purchase:Yes
The Samsung Galaxy S25 plus wouldn’t work with my blood sugar sensor,(a Dexcom G7)
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, November 6, 2025
Hi there MDCr, we appreciate your feedback on your Samsung Galaxy S25+ with us. We know how important the connection to your health trackers is vital to you every day. We recommend reaching out to the manufacturer of your device for assistance with any steps necessary to get the connection to operate as intended. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Josh
Verified Purchase:Yes
I absolutely adore my new Samsung Galaxy S25+. This phone does pretty much everything by itself. It's designed to think of everything you might want to do and make it simpler. It's a new world! And it's beautiful!
Written by a customer while visiting Samsung US
Customer Rating
4
Great features, love the size and accessibility.
on November 5, 2025
Posted by: NaanieApple
[This review was collected as part of a promotion.] Love the new galaxy ai feature. I use my cell for online gaming and shopping, and food prep. Also use it to keep in touch with family and friends and to follow a routine.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Product has great features and good battery life
on November 5, 2025
Posted by: Aretwodeetwo
[This review was collected as part of a promotion.] I use my Samsung for streaming purposes as well as in my daily life. It definitely comes in handy when times slow down In the day. And the "Galaxy Ai" feature is definitely a new experience for me. However, the signal or reception is always weak and takes a while to connect to certain apps or websites.also the size isn't "Compact"
Value
3
Response from Samsung USBy R&R Team, November 6, 2025
Hello Aretwodeetwo, we appreciate your feedback on your Samsung Galaxy S25+ with us. We are happy to hear that you are pleased with the streaming you are experiencing with your device for your entertainment throughout the day. We have provided links to troubleshooting guides to help you with the connection of your device to your carrier. We have also provided a link to the Samsung Support Team to assist you further if this experience continues with your device. If you are looking for the most compact device, we have the Samsung Galaxy S25 that has the smaller display size. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great Performance but Runs Warm
on November 4, 2025
Posted by: Sammy2025
[This review was collected as part of a promotion.] I have been using this device daily, and overall I am very satisfied with the performance. The display quality is excellent, and the system runs very smoothly, especially with the new Galaxy AI features. I use Galaxy AI mainly for summarizing notes and translating conversations, and it has genuinely improved my productivity.
However, I have noticed that the device tends to get warm during extended use, especially when multitasking or using the camera. The battery life is also shorter than I expected, and I find myself needing to recharge more frequently throughout the day.
Aside from those points, the build quality, camera performance, and overall user experience are all outstanding. If the next update can improve heat control and battery optimization, it would be close to perfect.
Value
4
Written by a customer while visiting Samsung US
Posted by: AnnT
Verified Purchase:Yes
Like the galaxy series, I tried Google pro it just wasn't the same. The only downfall is Google apps taking over the TM I prefer the samsung messaging app.
Written by a customer while visiting Samsung US
Customer Rating
5
#1 Phone Galaxy AI
on November 4, 2025
Posted by: Crashme23
[This review was collected as part of a promotion.] The Samsung S25 is a powerful, compact flagship with a premium design, smooth performance from its new Snapdragon 8 Elite chip, and an excellent display. While it offers significant performance upgrades and a great user experience with One UI 7, its camera is considered solid but not best-in-class, and battery life is merely good rather than exceptional. Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Really Nice Upgrade
on November 3, 2025
Posted by: WoooooooA
[This review was collected as part of a promotion.] The s25+ is the best upgrade I've made. I love the neatness and speed of the device and how it integrates with my devices. The Galaxy AI features such as photo editing is awesome. The battery life is phenomenal and the built quality really gives you reassurance you've got a great phone. Apps run really smooth.
Value
5
Written by a customer while visiting Samsung US