Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Navy
Average customer rating
4.8 out of 5
4.8
(6,392 Reviews)
Open Ratings Snapshot
Rating breakdown 6,392 reviews
5 Stars
5,285
4 Stars
900
3 Stars
129
2 Stars
38
1 Star
40
86%of customers recommend this product. 
(
170 out of 198
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Navy
Customer Rating
4 out of 5
4
Great Phone!
on November 18, 2025
Posted by: Poet444
[This review was collected as part of a promotion.] I've always been a Samsung fan, I will always purchase a Samsung products because I like the ease of it.
I use my phone for photography, watching my favorite shows (i.e. Hulu, Prime), live streaming, Social Media Apps, editing, etc. It works great for those purposes.
The storage capacity is great, which I suppose is the reason they don't have the option for an SD Card..hence subtracting one star because my older phone had one and I prefer to have that option.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice phone
on November 18, 2025
Posted by: Cintestentry
[This review was collected as part of a promotion.] Wish they had sd slots and i got the ultra instead
Value
4 out of 5
4
Response from Samsung USBy R&R Team, November 18, 2025
Hi there Cintestentry, thank you for your feedback on your Samsung Galaxy S25+. We are happy to hear that you are overall pleased with the usage of your phone. If you are finding the storage to be insufficient for your usage, you can use the cloud based storage expansion option that is available. We have provided a link to the Samsung Support Team if you have questions, or would like assistance with this option. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The image is perfect
on November 18, 2025
Posted by: GypsyDau33
[This review was collected as part of a promotion.] The Galaxy AI is incredible it's on top of everything in the service is unbelievable fast
Value
5 out of 5
5
Response from Samsung USBy R&R Team, November 18, 2025
Hello there, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25+ with us. We are ecstatic to hear that you are loving the usage of your device, and that the usage of Galaxy AI has just further enhanced your experience every day. Please, reach out to us again any time in the future with questions or additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best GALAXY AI I've had, GREAT camera, SPEED ETC.
on November 18, 2025
Posted by: Venomous666
[This review was collected as part of a promotion.] I use my device for STREAMING mostly music and movies through YouTube, scoopz and tiktok. But I also do gaming for extra income.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I really enjoy my Galaxy devices!
on November 17, 2025
Posted by: TheSheHulk87
[This review was collected as part of a promotion.] I've been using Samsung phones for YEARS now. Got my first one after high school and never looked back! I'm really enjoying using my Galaxy S25+ since I got it (to replace the previous Galaxy) a few months back.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, November 18, 2025
Hi TheSheHulk87, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We are thrilled to hear that you are so pleased with the usage of your new device, and finding it a great upgrade from your previous phones. We have shared a link to the complete manual for your device to help you further explore the capabilities of your device, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Well built sleek design with amazing performance
on November 17, 2025
Posted by: 02sn95
[This review was collected as part of a promotion.] I use my galaxy s25+ everyday for daily tasks,gaming on the go, steaming movies or designing interior or exterior projects.it has a amazingly smooth screen with great resolution. I like how im able to pair my Xbox controller so im able to play on cloud gaming while im away from home, it plays games extremely smooth with great graphics.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great battery
on November 17, 2025
Posted by: NNutz44
[This review was collected as part of a promotion.] The galaxy AI is amazing as well as the long lasting battery life. I am very impressed how long it lasts compared to my old S 22. Great Job!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, November 17, 2025
Hey there, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S25+. We are so happy to hear that you are so pleased with the usage and capabilities of your device for a range of daily needs. Please, reach out to us again in the future any time you have questions or want to provide additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Overpriced for what you get
on November 17, 2025
Posted by: KettuFireFox
[This review was collected as part of a promotion.] The Galaxy AI feature does a great job enhancing close pictures of animals, but it doesn't make up for the low quality camera for any shots that require zooming. Removal of micro SD slot is a huge disappointment after upgrading from the S9+. The Snapdragon 8 cpu is very impressive, but not providing a 4k display and only having 12/50mp camera on a $1,000+ is disappointing.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, November 17, 2025
Hey there KettuFireFox, we are grateful for your feedback on your Samsung Galaxy S25+. We are happy to hear that you are pleased with the ways you can use Galaxy AI to enhance your favorite pet pics. We have provided a link to an article to help you with additional camera features and settings to capture the same quality regardless of the object or distance away. We have also provided a link to the Samsung Support Team to assist you if you are finding the storage of your device to be insufficient and you would like assistance with expansion options, or you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
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Written by a customer while visiting Samsung US
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