Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Navy
Average customer rating
4.8
(6,243 Reviews)
Rating breakdown 6,243 reviews
5 Stars
5,178
4 Stars
881
3 Stars
122
2 Stars
34
1 Star
28
85%of customers recommend this product.
(
93 out of
109)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Navy
Posted by: Anonymous
from Allentown, PA
Expertise:Expert
Verified Purchase:Yes
Upgraded from a s23+ and this phone was so much faster and better! Love all the features and can't wait to learn more about the new features
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, December 15, 2025
Hi Lily, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We love hearing how much you are enjoying the enhanced features and capabilities of your device. We have provided a link to the complete manual for your device to help you discover allof the amazing features available, and align the settings to your preferences. We have also provided a link to the Samsung Support Team if you prefer one-on-one assistance through chat on your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It's a great phone and the upgrade was noticeable
on December 13, 2025
Posted by: Goshawk
[This review was collected as part of a promotion.] I use my phone for work, school and fun. In the IT field I found the S25+ to be amazing and not too large. I don't use Galaxy AI a lot but I'm tying to learn it and see all the new features.
I have used Samsung products for awhile and have others, including tablet but this phone is top of the line
I have used Samsung products for awhile and have others, including tablet but this phone is top of the line
Value
5
Response from Samsung USBy R&R Team, December 15, 2025
Hi there Goshawk, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We are thrilled to hear that you are loving the design, size, and featuresof this new device. We have provided links to resources to help you discover additional capabilities and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you use your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great features to learn
on December 13, 2025
Posted by: Nasy
Expertise:Intermediate
Performances are very familiar but it takes time to learn and optimize its usage
Features
4
Performance
4
Design
4
Value
5
Response from Samsung USBy R&R Team, December 16, 2025
Hey Nasy, we are grateful for your feedback on your Samsung Galaxy S25+. We are happy to hear that you are pleased with the inital usage of your device. We know it can take time to fully explore the capabilities of your device, and we have provided a link to the complete manual for your device to help you with this exploration. We have also shared a link to the Samsung Support Team to assist you if any questions arise as you explore your device, and align the settings to your preferences. Thank you for being a Ssamsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
_Galaxy s21 ultra is great A+_
on December 10, 2025
Posted by: reulrich99
[This review was collected as part of a promotion.] 🚨_Bought This phone used. But give me many years of fun. Still a backup phone from my S24 ultra.
The only thing that's 21 is missing is the pen. a++++_✅
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new phone!!
on December 7, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I absolutely love my new galaxy s25+ It has all the features I need plus more. Has a great camera and plenty of storage. I use the Galaxy AI all the time. It helps immensely. I am very satisfied with my new Samsung phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Compliment plus complain
on December 7, 2025
Posted by: Leostg13
[This review was collected as part of a promotion.] I absolutely love the device. Camera wasnt good at first but updates made it better and everything is good. But it sometimes glitches a lot while using instagram specially, it isnt optimised properly
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great piece of MACHINERY
on December 7, 2025
Posted by: MeeVelli
[This review was collected as part of a promotion.] Simply the best. What Moore can I say. Samsung has done it again and they will continue to be at the top of my mobile device list.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new phone!!!
on December 6, 2025
Posted by: Rachanie22
[This review was collected as part of a promotion.] It is very fast
I love the circle to search feature
It takes amazing pictures
Galaxy AI is awesome
I can hear everything clearly
Its very sturdy
I could go on and on, im so happy I upgraded
I love the circle to search feature
It takes amazing pictures
Galaxy AI is awesome
I can hear everything clearly
Its very sturdy
I could go on and on, im so happy I upgraded
Value
5
Written by a customer while visiting Samsung US