Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Navy
Average customer rating
4.8 out of 5
4.8
(6,243 Reviews)
Open Ratings Snapshot
Rating breakdown 6,243 reviews
5 Stars
5,178
4 Stars
881
3 Stars
122
2 Stars
34
1 Star
28
85%of customers recommend this product. 
(
93 out of 109
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Navy
Customer Rating
5 out of 5
5
Tiffany D.
on December 30, 2025
Posted by: Caramel56
from Ashdown Arkansas
Expertise:Expert
All good unless I'm in Oklahoma seriously is good for the most part
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 26, 2026
Hey there Caramel56, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25+ with us. We love hearing how good you are finding the features and capabilities of your new device. Please, reach out to us again in the future if you ever have questions, or want to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone for any high end user
on December 30, 2025
Posted by: Highly recommend this
Verified Purchase:Yes
Highly recommended Great phone for any high end user
Response from Samsung USBy R&R Team, February 26, 2026
Hello there, thank you for your feedback on your Samsung Galaxy S25+. We couldn't be happier to hear that you love this device so much that you would recommend it to others. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you if any questions come up as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Still no charger!!
on December 30, 2025
Posted by: Vict
from LA, CA
Expertise:Expert
This product came without the option of extended external storage limiting my capacity in terms of memory but not only that it didnt even come with a charger?? How am I supposed to charge the device I paid for when it came with one historically. They might as well put a fruit logo in the back and call themselves a cheap company.
I would recommend this to a friend!
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy R&R Team, December 31, 2025
Hey Vict, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We know how frustrating it can be to feel that your new device will not meeting your needs in the future. If you are finding the storage to be insufficient you can use the cloud-based expansion option we have available to ensure you can keep all of your important media, and access on any device within your Samsung ecosystem. We have stopped providing the charging adapter to help reduce the amount of electronic waste, and have ensured you will be able to use previous chargers from purchase with your current device. We have provided a link to the Samsung Support Team to assist you if you have questions about these options. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice Device
on December 30, 2025
Posted by: Ty1211
Verified Purchase:Yes
Love Samsung Galaxy but too many pop ups installed on the latest phones
Response from Samsung USBy R&R Team, December 30, 2025
Hi Ty1211, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We are happy to hear that you are always happy with the usage of your Galaxy devices. We have provided a link to an article to help you with the pop-ups you mention experiencing with your device. We have also shared a link to the Samsung Support Team to assist you further if this experience continues, or you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Long lasting battery
on December 27, 2025
Posted by: Okok
from Dallas, TX
Expertise:Intermediate
Verified Purchase:Yes
Love the long battery life! Wish there was a way to have the battery life in the S25, too. The phone is a little too big for my hands...
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good
on December 26, 2025
Posted by: Maha
from New York
Expertise:Intermediate
Verified Purchase:Yes
Very light weighted, with new updates. Camera quality is not as good as Ultra.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, March 5, 2026
Hello there, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We are happy to hear that you are pleased with the lightweight feel and updated features available on your device. We have provided a link to an article to help you with the camera features and settings available to help you capture the best possible photos and videos with your device. We have lastly, provided a link to the Samsung Support Team to assist you if you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Best bang for money
on December 17, 2025
Posted by: Anonymous
from Jersey City
Expertise:Intermediate
Verified Purchase:Yes
All flagship features of phone except the camera, battery is super nice even with 120HZ and QHD dusplay. Make sure to keep the Dark theme on
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy R&R Team, December 18, 2025
Hi there SohailAbbas, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25+ with us. We are thrilled to hear that you are pleased with the capabilities of your device,. and finding it to last with your throughout the day on the battery life. Please, reach out to us again in the future if you ever have questions about your Samsung products, or additional feedback you would like to share. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung for life
on December 16, 2025
Posted by: Hentschel
from Tennessee
Expertise:Expert
Verified Purchase:Yes
We are a Samsung family. Their phones are always top tier.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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