Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Navy
Average customer rating
4.8
(6,391 Reviews)
Rating breakdown 6,391 reviews
5 Stars
5,285
4 Stars
899
3 Stars
129
2 Stars
38
1 Star
40
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Navy
Posted by: Susan R
from Cleveland, Ohio
Expertise:Expert
Verified Purchase:Yes
My new S-25+ is much more intuitive and helpful with the smarter AI. I love the larger screen. The camera is awesome! Samsung Galaxy always makes their phones better with every upgrade, while keeping their phones user-friendly and easy to figure out!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25+ power, performance and smart AI
on March 11, 2026
Posted by: MiyerM
[This review was collected as part of a promotion.] The Galaxy S25+ has been one of the best smartphones I have used. From the moment you hold it, the build quality feels premium and the display is incredibly bright and sharp. Everything from scrolling to multitasking feels fast and smooth.
Performance has been excellent for daily use. Apps open instantly, switching between tasks is seamless, and the phone handles everything I throw at it without slowing down. Battery life has also been very dependable and easily gets me through a full day.
The camera system is very impressive. Photos are sharp, detailed, and colors look natural. Night photos are also much better than previous Galaxy devices I have owned. Galaxy AI makes a real difference here by suggesting edits and automatically improving pictures, which makes photography easier for everyday users.
Galaxy AI is probably one of my favorite features. The intelligent tools feel useful and help with productivity, search, and photo improvements. It feels like a smart assistant built into the phone instead of just another feature.
I also really like how well the Galaxy S25+ works with other Samsung devices. Connecting to Galaxy Buds is instant and features like Quick Share make sharing files simple and fast. The ecosystem experience is very smooth.
Overall, the Galaxy S25+ is powerful, reliable, and packed with useful Galaxy AI features. I would definitely recommend it to anyone looking for a fast, premium, and smart smartphone experience.
Performance has been excellent for daily use. Apps open instantly, switching between tasks is seamless, and the phone handles everything I throw at it without slowing down. Battery life has also been very dependable and easily gets me through a full day.
The camera system is very impressive. Photos are sharp, detailed, and colors look natural. Night photos are also much better than previous Galaxy devices I have owned. Galaxy AI makes a real difference here by suggesting edits and automatically improving pictures, which makes photography easier for everyday users.
Galaxy AI is probably one of my favorite features. The intelligent tools feel useful and help with productivity, search, and photo improvements. It feels like a smart assistant built into the phone instead of just another feature.
I also really like how well the Galaxy S25+ works with other Samsung devices. Connecting to Galaxy Buds is instant and features like Quick Share make sharing files simple and fast. The ecosystem experience is very smooth.
Overall, the Galaxy S25+ is powerful, reliable, and packed with useful Galaxy AI features. I would definitely recommend it to anyone looking for a fast, premium, and smart smartphone experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product's good it's been working good 8.5
on March 11, 2026
Posted by: Belleo
[This review was collected as part of a promotion.] Streams very well very clean good gaming play Xbox cloud gaming on here YouTube works very well a lot of features I didn't think worked on here work on here for like my edge lighting routines all that works great overall good product
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Greenville, SC
Expertise:Intermediate
Verified Purchase:Yes
Love Samsung phones. Meets expectations, will never go got Iphones.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Sammie
from Pollok, Texas
Verified Purchase:Yes
I did 4 stars because I'm still feeling my way through. So far though, I'm pretty pleased with it.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Response from Samsung USBy R&R Team, March 6, 2026
Hi there Sammie, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We are happy to hear that you have been initally pleased with the usage of your device. We have provided a link to the complete manual for your device to assist you with the exploration of your device and alignment of the settings. We have also shared a link to the Samsung Support Team for your convenience if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Passenger
Verified Purchase:Yes
Screen sensor wasn't very sensitive and sound quality wasn't good. Otherwise the phone very good.
Performance
4
Design
4
Response from Samsung USBy R&R Team, March 5, 2026
Hello Passenger, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We are pleased to hear that you are overall enjoying the features and capabilities of your device. We have provided links to articles to help you with the audio quality and display sensitivity of your device. We have also shared a link to the Samsung Support Team for your convenience if you ever want assistance with the features of your device. We appreciate you being a Samsung customer. -Elizabeth
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Marc
from Los Angeles
Expertise:Expert
Verified Purchase:Yes
Very quick and responsive device. Two weeks with it and no bugs or crashes. Great camera. I preferred the form factor of the S22 Ultra but overall this is the best smartphone I've owned thus far.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R Team, March 4, 2026
Hi there Marc, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We are thrilled to hear that you are pleased with the speed and responsiveness of your device, and that you are not experiencing any distruptions during your usage. We have shared links to resources to help you maximize your experience, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: r0nr0cks
from Wisconsin
Expertise:Expert
Verified Purchase:Yes
SOLID UPGRADE FROM 24+ BETTER BATTERY, CAM, MEMORY, AND IT DOES TRUE WI-FI 7
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, March 2, 2026
Hello R0nr0cks, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We love hearing how pleased you are with the upgrade to your new device, and that it so well aligns to your needs. We have provided a link to the full manual for your device to help you maximize your experience and discover all of the enhanced features. We have also shared a link to the Samsung Support Team for your convenience if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US