Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Navy
Average customer rating
4.8 out of 5
4.8
(6,243 Reviews)
Open Ratings Snapshot
Rating breakdown 6,243 reviews
5 Stars
5,178
4 Stars
881
3 Stars
122
2 Stars
34
1 Star
28
85%of customers recommend this product. 
(
93 out of 109
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Navy
Customer Rating
5 out of 5
5
Great phone
on March 3, 2026
Posted by: Marc
from Los Angeles
Expertise:Expert
Verified Purchase:Yes
Very quick and responsive device. Two weeks with it and no bugs or crashes. Great camera. I preferred the form factor of the S22 Ultra but overall this is the best smartphone I've owned thus far.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, March 4, 2026
Hi there Marc, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We are thrilled to hear that you are pleased with the speed and responsiveness of your device, and that you are not experiencing any distruptions during your usage. We have shared links to resources to help you maximize your experience, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Upgrade to the 25 +
on March 1, 2026
Posted by: r0nr0cks
from Wisconsin
Expertise:Expert
Verified Purchase:Yes
SOLID UPGRADE FROM 24+ BETTER BATTERY, CAM, MEMORY, AND IT DOES TRUE WI-FI 7
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 2, 2026
Hello R0nr0cks, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We love hearing how pleased you are with the upgrade to your new device, and that it so well aligns to your needs. We have provided a link to the full manual for your device to help you maximize your experience and discover all of the enhanced features. We have also shared a link to the Samsung Support Team for your convenience if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I'm glad I upgraded
on February 27, 2026
Posted by: David
from Denver, CO
Expertise:Intermediate
Verified Purchase:Yes
The new Galaxy S25+ that I upgraded to is great. I had the ZFold 4 before and it was bulky and the center screen broke with just over a year of use. This phone is lighter, faster, and fits my needs much better.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 2, 2026
Hi there David, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We are so happy to hear that you are pleased with the enhanced speed, lighter device, and feel of your new device in your hand. We have provided a link to the complete manual for your device to help you fully discover the enhanced features of your device including Galaxy AI. We have also shared a link to the Samsung Support Team to assist you further if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The S25+ by Samsung
on February 26, 2026
Posted by: Merle
Verified Purchase:Yes
Enjoy our S25+ phone. It's our primary communication device and is working as defined.
Response from Samsung USBy R&R Team, February 26, 2026
Hi Merle, we appreciate your feedback on your Samsung Galaxy S25+. We love hearing how much you enjoy the usage and capabilities of your device, and find it to operate as expected. We have provided a link to the complete manual for your device to help you maximize your experience. We have also shared a link to the Samsung Support Team to assist you if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Get it
on February 26, 2026
Posted by: Skyline
from Texas
Expertise:Expert
Best battery best everything highly recommend the s25+
Response from Samsung USBy R&R Team, February 27, 2026
Hey Skyline, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We couldn't be happier to hear that you are loving the battery life and enhanced capabilities of your device. We have provided a linkt o the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Almost perfect.
on February 24, 2026
Posted by: Dan P
Expertise:Intermediate
Verified Purchase:Yes
It's not what I like but what I don't like. The volume and on buttons are on the same side. And I never hit the one I want, because they're so close. If not for this I'd give a 5 star!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
2 out of 5
2
Value
4 out of 5
4
Response from Samsung USBy R&R Team, February 25, 2026
Hey Dan P, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We are happy to hear that you are overall pleased with the features and usage of your device. We know it can take time to adjust to differences in the design and layout of your device, and that it can be frustrating as you adjust to these differences. Please, reach out to us again in the future if you ever have questions, or want to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phone is great
on February 19, 2026
Posted by: Mikejg5
from Boston, MA
Expertise:Intermediate
Verified Purchase:Yes
So far so good the phone seems fast comfortable however the charging rate seems to be slow.
I would recommend this to a friend!
Design
5 out of 5
5
Response from Samsung USBy R&R Team, February 19, 2026
Hi there Mikejg5, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We are happy to hear that you are pleased with the inital usage of your device and that this device feels comfortable in your hand for prolonged usage. We have provided a link to an article to help you with the charging speed of your device. We have also shared a link to the Samsung Support Team to assist you if this experience continues with your device, or you have questions during your usage. Thank you for being a Samsung customer. -Elizabeth
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Not Pleased
on February 12, 2026
Posted by: Not Pleased
Verified Purchase:Yes
I am not as happy with this, as it did not keep all the contacts I transferred over from my old phone.
Features
1 out of 5
1
Response from Samsung USBy R&R Team, February 13, 2026
Hello there, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We know how frustrating it can be when you have a new device, but do not have all of your important data. We have provided a link to the Samsung Support Team for your convenience. They can assist in seeing what options may be available to resolve this matter with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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