Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Navy
Average customer rating
4.8
(6,384 Reviews)
Rating breakdown 6,384 reviews
5 Stars
5,278
4 Stars
899
3 Stars
129
2 Stars
38
1 Star
40
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Navy
Customer Rating
5
Love my Samsung!
on April 13, 2026
Posted by: Galaxygurl69
[This review was collected as part of a promotion.] I use my Galaxy for everything! Entertainment, communicating with loved ones and friends, capturing memories with the fabulous camera, paying bills.. the list goes on and on! I have a lot of medical issues, Galaxy AI helps me in searching for symptoms, causes, health aids & communicating with others who have similar issues. My kids try to get me switch to the competition... it will never happen! This is my 3rd or 4th Galaxy & the transition between models is seamless! Thank you Samsung... keep doing your thing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Tajes excellent pics.
on April 13, 2026
Posted by: Atomysk79
[This review was collected as part of a promotion.] I use my phone for work all the time. Working in procurement I need to identify parts constantly. Galaxy AI helps me identify parts to order and find new vendors. It's also amazing at editing family photos when someone blinks.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S25+
on April 13, 2026
Posted by: Madmax63
[This review was collected as part of a promotion.] I use my galaxy s25+ for all my phine needs, such as taking photos, storing important appointments, playing games, shopping, food deliveries ans all other basic needs.
Galaxy phones have always been my favorite phone.
Galaxy phones have always been my favorite phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, great value
on April 13, 2026
Posted by: Namegamer
[This review was collected as part of a promotion.] The Galaxy s25 + is a great phone that I use with my everyday life. I use it for emails, calling and texting, and much more. The Galaxy AI helps alot, especially when editing pictures and videos. It removes the object fast and easily and is easy to use. The phone is very much worth it and I would recommend it to another of people.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Device
on April 13, 2026
Posted by: Listener71
[This review was collected as part of a promotion.] I've always has a Samsung phone. To me this company has made some of the best products to offer everyone. Easy to navigate apps, games and other uses for personal preferences. Now that AI has been the big deal over the last year it seems to bring the phones ability to navigate and operate without any issues. Google is go to whenever I'm using my phone because it allows me to go hands free when giving voice commands such as making call, texting and scheduling on my calendar. Overall the S25 has been a great purchase and I look forward to if the S26 can do the same.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Camara works better
on April 13, 2026
Posted by: Tdraym
[This review was collected as part of a promotion.] Phone does many things still trying to figure it all out
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Volume on phone isn't very good. Plus to restart
on April 13, 2026
Posted by: Angel75
[This review was collected as part of a promotion.] Had a Note 9 was one of the best phones I have ever owned. Thought this would be a great phone but I'm extremely unhappy with it
Value
3
Response from Samsung USBy R&R Team, April 16, 2026
Hey there Angel75, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We know how frustrating it can be when your new device is not meeting your expectations. We have provided links to a few troubleshooting guides to help you with the volume and restarting you mention experiencing with your device. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device, or you have questions during your usage. Thank you for being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The product has great features
on April 13, 2026
Posted by: Spartan
[This review was collected as part of a promotion.] The s 25+ has a great camera and zoom for anyone willing to use in various media jobs
Value
5
Written by a customer while visiting Samsung US