Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Navy
Average customer rating
4.8
(6,378 Reviews)
Rating breakdown 6,378 reviews
5 Stars
5,276
4 Stars
896
3 Stars
128
2 Stars
38
1 Star
40
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Navy
Customer Rating
5
Great model
on August 17, 2026
Posted by: Linnerd
[This review was collected as part of a promotion.] So glad I chose this model. I live the personalization and individualized operations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The experience that you had
on August 17, 2026
Posted by: Love2shi
[This review was collected as part of a promotion.] Is excelente phone is used just for social life and normal use the battery is really good camera too I don't have games so I don't really if it's work well with that the camera is good I just feel the outside the phone it feel a little cheaper then another models is a good phone for daily life they never get frize or something
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung S25+ Experience
on August 17, 2026
Posted by: Zbabyslim
[This review was collected as part of a promotion.] I would say I got my Samsung on May 16th, 2025, and from the year I've had it, I would say it was an amazing phone. The camera is wonderful, capturing every detail with clarity. I even recommended it to my mom because I was so impressed, and my father, who also has one, agrees. I've always loved Samsung and their products, and this is the one that I genuinely love the most. Over time, I've discovered more features that enhance my experience, making it even more valuable. I often find myself recommending it to friends and family, confident in its performance and reliability.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is built for gaming and everyday use.
on August 17, 2026
Posted by: SirGhost
[This review was collected as part of a promotion.] I choose the samsung galaxy 25+ for its processing capabilities and memory that can simultaneously run gaming and still give you fast and reliable functioning powers to run any other apps. I use it to game and also to complete my tasks for my job at the same time. My samsung galaxy s25+ is sleek smooth and has withstanded extreme wear and tear including an accidental run over by the forklift i use at work. I dont have a screen protector and my glass is uncracked nor damaged or scratched.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product has great features but is no perfect
on August 17, 2026
Posted by: Jimmy4225
[This review was collected as part of a promotion.] My s25+ in the beginning was working great, because was brand new. Later after some updates, started working different and was discharging pretty fast, little by little this problem was fixed some how. Now the problem is the battery start heating up without reason. I hope the company can fix this problem, because I am paying insurance for this phone.
Value
3
Response from Samsung USBy R&R Team, August 19, 2026
Hi there Jimmy4225, thank you for your feedback on your Samsung Galaxy S25+. We understand how important the prolonged usage of your device while comfortable to hold is to you every day. We have provided a link to an article to help you with the temperature of your device. We have also provided a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Overall great phone
on August 17, 2026
Posted by: Restlessnaturefreak
[This review was collected as part of a promotion.] "I chose Samsung everytime! The S25+ has been a great phone overall however, my camera broke almost immediately. I personally attribute that to the design as it sticks out alit. It still works as it only effects my ability to zoom. I use my phone for absolutely everything. My calendar and note features are invaluable. I also play several games. I will definitely stay with Samsung for my next upgrade!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on August 17, 2026
Posted by: Gambat
[This review was collected as part of a promotion.] I am a big fan of galaxy phones. The ability to be flexible, easy to use, and powerful make it a great tool for all kinds of things. The S25 plus is no exception. It is a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone few issues
on August 17, 2026
Posted by: DriveAwaySpud
[This review was collected as part of a promotion.] This phone has great for all things I need it for. Only issue i have is work related. I have to take pictures for my job and the app we use always gives me the warning that pictures are blurry. Other co workers and phones iv used dont have that issue.
Value
4
Written by a customer while visiting Samsung US