Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Silver Shadow
Average customer rating
4.4
(278 Reviews)
Rating breakdown 278 reviews
5 Stars
197
4 Stars
37
3 Stars
16
2 Stars
7
1 Star
21
87%of customers recommend this product.
(
149 out of
172)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Silver Shadow
Posted by: Joey
from San Diego
Expertise:Intermediate
Verified Purchase:Yes
Upgraded from an S21, the upgrade and transfer was seamless. So far I'm happy with the S25 plus. Wanted it for the storage and speed. Highly Recommended.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
POJ
on August 9, 2025
Posted by: unhappy
these things are complete pieces of junk. DO NOT PURCHASE!!! unfortunately, they won't let me express how I really feel. probably because they know they are pieces of junk and just want your money.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, August 11, 2025
Hello there, thank you for taking time out of your busy day to share your experience of your Samsung Galaxy S25+ with us. We understand how important your phone is to you for a large range of daily tasks, and we would love to assist you in troubleshooting any frustration you are experiencing. Without knowing the details of your experience, we have provided a link directly to the Samsung Support Team and your warranty information to help you work towards a resolution. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Posted by: Bucephalus
Verified Purchase:Yes
Pro: Great camera! Con: Gets quite warm with a number of apps running.
Written by a customer while visiting Samsung US
Posted by: Alana
from Alabama
Expertise:Intermediate
Verified Purchase:Yes
I absolutely love my new phone! It connected easily with my network. I am able to use Affirm to make payments, also.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Logans Run
from Roxborough, Colorado
Expertise:Expert
Verified Purchase:Yes
Incredibly happy with the ease of upgrading to a new phone.
Took less than 6 minutes to transfer everything from my old phone to the new, and I mean everything.
It's like having my old phone still but in a totally new device.
Samsung S25+
☆☆☆☆☆ All The Way!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: PurpleMist
from GA
Expertise:Intermediate
Verified Purchase:Yes
I love the largeness of the phone. I can see everything clearly and not strain my eyes
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Tooo
from Fl
Expertise:Intermediate
Verified Purchase:Yes
I don't like how all 3 buttons are on the one side. It's also harder to turn the phone off. Some of my apps are not the same as before. They aren't as good
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: maria
from seattle
Verified Purchase:Yes
It's a nice upgrade from my s24. Customer service is atrocious which is why I knocked off a star.
Written by a customer while visiting Samsung US