Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Silver Shadow
Average customer rating
4.4
(278 Reviews)
Rating breakdown 278 reviews
5 Stars
197
4 Stars
37
3 Stars
16
2 Stars
7
1 Star
21
87%of customers recommend this product.
(
149 out of
172)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Silver Shadow
Posted by: Dani
Verified Purchase:Yes
So far loving my new phone. Upgrade from my s21 A-series phone. Enjoying the big screen.
Written by a customer while visiting Samsung US
Posted by: Larry
Expertise:Intermediate
Verified Purchase:Yes
I am coming from an S22+ so the new model has great battery life and awesome display. I did looked at other manufacturers but Samsung has the smoothest OS.
I would recommend this to a friend!
Features
5
Written by a customer while visiting Samsung US
Posted by: Substance lover
from MD
Expertise:Intermediate
Verified Purchase:Yes
Its a bit cumbersome and clunky than it needs to be. i miss the ease and simplicity of my S9. I spend more time turning crapware off on this phone than i do using it. Just want a mobile camera, text machinem, phone, and light computer for those rare moments.... don't need a bunch of additional bells and whistles let alone some AI/Bixby minion riding shotgun
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
3
Response from Samsung USBy R&R Team, September 30, 2025
Hi there, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We know that upgrading to a new device can come with a bit of a learning curve as you adjust the updatd features to your usage preferences. We have provided a link to the complete manual to help you disable any features you do not see yourself using, and best align the settings. We have also provided a link to the Samsung Support Team to offer assistance any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: User7146
Verified Purchase:Yes
The phone is amazing and I couldn't be happier. The quality and speed and functionality is better than any other phone I've ever had, including newer models of other brands. And galaxy AI is just absolutely amazing.
Written by a customer while visiting Samsung US
Customer Rating
1
Trash
on September 28, 2025
Posted by: I hate this phone
from Doesn't matter
Expertise:Expert
Worst phone I've ever bought! Do not buy! Pure trash! A brick is more functional than this phone
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, September 29, 2025
Hello there, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25+. We know how disappointing it can be when your device is not operating as intended or expected. Without knowing the specific features that are causing frustration for you, we have provided a link to the Samsung Support Team. These experts can offer assistance directly through chat to help you work towards a resolution. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Stephanie
Verified Purchase:Yes
Samsung is always improving 10/10, love the color of this phone
Written by a customer while visiting Samsung US
Posted by: Shellita26
from Miami
Expertise:Intermediate
Verified Purchase:Yes
Always Samsung customer, great smart phone, eaay trade in program
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Nancy Z
from Avon Park, FL
Expertise:Intermediate
Verified Purchase:Yes
My Galaxy S25+ 512Gb (Unlocked) is amazing and I love it so much. I still have lots of space.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US