Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Icyblue
Average customer rating
4.8
(6,742 Reviews)
Rating breakdown 6,742 reviews
5 Stars
5,566
4 Stars
954
3 Stars
140
2 Stars
40
1 Star
42
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Icyblue
Customer Rating
1
One of the least accessible phones I've ever used
on September 7, 2026
Posted by: Violetadelia1
[This review was collected as part of a promotion.] This phone is not as accessible as I wish it could be it is a struggle using it I'm autistic with limited vision and mobility issues and dexterity issues I was given this phone when I had to use my phone's insurance policy because a drug addict broke my phone at the beach across from my house when they attacked me so Insurance sent me a replacement and they sent me this phone
Value
1
Response from Samsung USBy R&R Team, September 11, 2026
Hello Violetadelia1, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We understand getting a new device can cause frustration as you adjust to software differences and other available features. We have provided links to the full manual and the Samsung Support Team to help you discover and customize your device, as well as working with you directly through chat if you have questions or would like assistance with your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I chose the Samsung S25+
on September 7, 2026
Posted by: Kimberly1012
[This review was collected as part of a promotion.] I chose the Samsung S25+ phone last year. I really enjoyed it. Ease of use and of course picture quality. Unfortunately I lost it in June 2026 and it was never found. I think someone is enjoying the phone as much as I did. Thank you Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose this phone because of all the features
on September 7, 2026
Posted by: Constancehotshot
[This review was collected as part of a promotion.] I chose this phone because of all the things i can, and do.
I can watch movies, get on social media, pay bills, look all the things up I am interested in. I can track my packages, take pictures, there is more things I can do on my phone than I can even imagine, more things that I'll ever figure out.
But I LOVE MY GALAXY PHONE SO MUCH, and ill sure be sad when i have to get a new phone!!!!!!!!
I can watch movies, get on social media, pay bills, look all the things up I am interested in. I can track my packages, take pictures, there is more things I can do on my phone than I can even imagine, more things that I'll ever figure out.
But I LOVE MY GALAXY PHONE SO MUCH, and ill sure be sad when i have to get a new phone!!!!!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My phone is great!!
on September 7, 2026
Posted by: wimatte
[This review was collected as part of a promotion.] I’m really happy with my Samsung Galaxy S25+. The display is beautiful, the phone is fast and responsive, and the camera quality is excellent. Battery life has also been reliable, even with heavy daily use. Overall, it feels premium, powerful, and well worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Chosen One
on September 7, 2026
Posted by: BonkeyKong
[This review was collected as part of a promotion.] I need a device that performed and lived up to the hype, and I chose the right one with the S25+! Just the right size and a beast of a phone with the Snapdragon 8 Elite chipset. I switched from the Pixel 10 Pro after just a month of owning it and glad I did. Now I have a REAL phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Glad I got it
on September 7, 2026
Posted by: TDinSoIL
[This review was collected as part of a promotion.] I chose this phone because of past Samsung good experience. I use it for email, messages, and searches.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra product review
on September 7, 2026
Posted by: susieggd
[This review was collected as part of a promotion.] I chose the S25 Ultra because I have had great experiences with all my Samsung products. The S25 is easy to use, takes great pictures and is reliable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top Best Phone. Always Have Been Always Will Be
on September 7, 2026
Posted by: Mike213
[This review was collected as part of a promotion.] I chose you Samsung Galaxy.
I never had issues with this phone.
All I have are solutions.
I use it for work and personal use.
I recommend Galaxy Phones to new phone users.
I never had issues with this phone.
All I have are solutions.
I use it for work and personal use.
I recommend Galaxy Phones to new phone users.
Value
5
Written by a customer while visiting Samsung US