Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(29,314 Reviews)
Open Ratings Snapshot
Rating breakdown 29,314 reviews
5 Stars
25,107
4 Stars
3,291
3 Stars
570
2 Stars
161
1 Star
185
86%of customers recommend this product. 
(
1,137 out of 1,326
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
This is the best phone I've ever used.
on April 13, 2026
Posted by: Drums2keys
[This review was collected as part of a promotion.] This phone died everything I need plus so much more. It's very easy to use, very user friendly, and has abilities to do things I never even thought I would need. The battery life is exceptional, I've never had a dropped call, and the speed in which it operates is fantastic.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever! Clarity is amazing
on April 13, 2026
Posted by: Wendo2
[This review was collected as part of a promotion.] Galaxy Ai is great phone is great don't hesitate to get this phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Peak phone
on April 13, 2026
Posted by: Stinny
[This review was collected as part of a promotion.] Absolutely peak phone performance, 10 out of 10 galaxy OT
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone
on April 13, 2026
Posted by: Guy2live
[This review was collected as part of a promotion.] AI and phone works well. S series phones are the beat phones out there. Very pleased
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
AI on this phone works amazing
on April 13, 2026
Posted by: JFTR53
[This review was collected as part of a promotion.] Galaxy AI is one of the best feature for the phone. Battery last all day using the phone for many things. Calls, apps, work and gaming on spare time.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very nice phone
on April 13, 2026
Posted by: firefighteremt69
[This review was collected as part of a promotion.] Everything about it is nice. Samsung galaxies are the best.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Easy to control, very shiny fits in my pocket.That
on April 13, 2026
Posted by: Casique55
[This review was collected as part of a promotion.] Phone is really good.Shining fits in my pocket.I had it for about three years.Nothing wrong with it no, i'm saying thank you cuh.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My favorite so far
on April 13, 2026
Posted by: MyS25love
[This review was collected as part of a promotion.] I absolutely love my S25 ultra. I tried to switch to a different phone and ended up switching back to the S25. I love the Bixby feature on the galaxy phones. I use it a lot. I use the phones Google speech feature more then anything. It allows me to do things hands free when I need to. I wouldn't want to change anything about it. I may try the s26 but not sure I want to risk not liking it as good as I do the s25.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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