Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(29,301 Reviews)
Rating breakdown 29,301 reviews
5 Stars
25,096
4 Stars
3,290
3 Stars
569
2 Stars
161
1 Star
185
86%of customers recommend this product.
(
1,137 out of
1,326)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
Great phone with few cut corners
on April 13, 2026
Posted by: BISSMICH
[This review was collected as part of a promotion.] To start have used Note phones for all my Samsung journey until this phone. The display is bright and brilliant. Using the AI features within pictures is excellent and far better than others and previous versions. Removing unwanted background items or even random fingers or heads from unintended foreground photo bombings is easy. The first cut corner however is the camera. Feels like camera quality has not improved from previous years. In addition to the quality and resolution, using the zoom feature to max creates major blur as well as very jittery shutter. The second flaw comes from the main feature/ hardware that kept me with the Note for v so many years, the S Pen. While added to the ultra series removing ALL of is Bluetooth functions like ability to activate camera shutter in what appears to be cost cutting move only is EXTREMELY DISAPPOINTING. In addition to removing nearly all the S pens selling points, having the SPen constantly have issues when using the magnetic cases that make up a majority of the market is disappointing given todays technology. Final hiccup comes with fingerprint sensor as even small amounts of moisture on finger causes non recognition of the finger.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra review
on April 13, 2026
Posted by: Unconditional
[This review was collected as part of a promotion.] Love the ability to speak almost everything into the Galaxy AI and it generates a seemingly appropriate true response. The enhanced ability to have an "actual" conversation is somewhat electrifyingly disturbing and fascinating at the same time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Life Has Upgraded Also When I Upgraded my Phone
on April 13, 2026
Posted by: SaturnGal999
[This review was collected as part of a promotion.] I love my Samsung Galaxy phone so much, over time updates add more and more then ever to my amazing multifaceted smartphone.
I can rely on tools for reminders, notes, timers and access to high speed 5g service for work and school to download apps or access my college websites for homework/studying needs.
I have so much storage for all applications, pictures, even countless screenshots I take to remind myself to refer back to important to do or purchase later.
Gemini is the perfect A.I assistant I use constantly. Anything I need to do for leisure, school, or work I depend so much and get even more work done on the go due to my Galaxy Ultra with it's wide screen. The Gorilla glass has stood being tested by accidental falls.
I am complete having access to such advanced technology that operates at incredible speeds due to an amazing processor in my smartphone.
Visuals are crystal clear for videos and I will forever remain a Galaxy Smartphone girlie.
I can rely on tools for reminders, notes, timers and access to high speed 5g service for work and school to download apps or access my college websites for homework/studying needs.
I have so much storage for all applications, pictures, even countless screenshots I take to remind myself to refer back to important to do or purchase later.
Gemini is the perfect A.I assistant I use constantly. Anything I need to do for leisure, school, or work I depend so much and get even more work done on the go due to my Galaxy Ultra with it's wide screen. The Gorilla glass has stood being tested by accidental falls.
I am complete having access to such advanced technology that operates at incredible speeds due to an amazing processor in my smartphone.
Visuals are crystal clear for videos and I will forever remain a Galaxy Smartphone girlie.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I've had.
on April 13, 2026
Posted by: Strider
[This review was collected as part of a promotion.] I use my device for everything. It's like a mini computer. I use the AI feature all the time. It is very useful and thorough.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features
on April 13, 2026
Posted by: BigBoss
[This review was collected as part of a promotion.] I use my Samsung device(s) - for streaming, gaming, movies, sports, work, school and more....
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone
on April 13, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] This is an awesome phone.
I am a amateur photographer, and I do alot of event and landscape photography. I also have a Canon DSLR camera, and the camera on this phone rivals my DSLR.
I love the ability to zoom in, and its also soooo easy to do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good quality
on April 13, 2026
Posted by: Angel8
[This review was collected as part of a promotion.] I had this phone for 2 years. I have the ultra galaxy S25 TB. Love the storage,quality and the camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on April 13, 2026
Posted by: SAMSUNGTHEBEST26
[This review was collected as part of a promotion.] I enjoy watching Netflix and YouTube because I can see it at 4k and very minimal lag. I like how I can click on a app and it uploads super fast. Easy to use, the screen has perfect size for everything 👌🏻. I love that I can place all my apps as soon as I power it up. I also love how loud the speakers are when im playing my music. I love the S pen definitely a game changer. I dont have to keep buying new screen protectors. Lol. The camera is amazingly good! I feel like a professional photographer with how good those pictures come out. Overall I love samsung products.
Value
5
Written by a customer while visiting Samsung US