Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(28,753 Reviews)
Open Ratings Snapshot
Rating breakdown 28,753 reviews
5 Stars
24,686
4 Stars
3,213
3 Stars
544
2 Stars
148
1 Star
162
86%of customers recommend this product. 
(
1,029 out of 1,192
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4 out of 5
4
Overall, I love this phone!
on August 22, 2026
Posted by: Missiebob
[This review was collected as part of a promotion.] I compared a lot of Samsung phones, but I chise the S25 Ultra because I could do so much with it. I love the stylus for tapping on small text or circling items! This phone lets me manage my tasks and calendar with expanded color selections to help me keep things categorized and easier to sort. I love the photo editing options! The battery life is very good! I use my phone all day long, and only rarely have to plug it in for a charging boost. I love that I can share battery with my family members who have the same phone. My only complaint is that there seems to be a glitch where sometimes it won't let people call in the first time, and there is sometimes a delay in delivering voicemails. My partner has the same phone, but with a different carrier, and has experienced the same problems. I usually just reboot it to reset tings and then the calls and messages come through. Overall, it's a great phone and I am so happy that I chose it!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has awesome features
on August 22, 2026
Posted by: Hedthedead
[This review was collected as part of a promotion.] This phone is great. I chose this phone because of the great cameras. It takes great photos in low light and even no light. It can also take great far away pictures. I took a photo of the moon when I was up on a mountain and it blew my mind.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 Ultra
on August 22, 2026
Posted by: MadButcher
[This review was collected as part of a promotion.] I chose the S25 ultra for the processing power, cameras and the S pen. It's been great for taking pictures of my birds and editing them.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S25 Ultra
on August 22, 2026
Posted by: Amp12386
[This review was collected as part of a promotion.] I absolutely love this phone!!! I have no complaints except the fact its glass on the back as well and you have a case on it and it still shatters the back. But, still works like a charm!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Solid and reliable
on August 22, 2026
Posted by: Tapper313
[This review was collected as part of a promotion.] I chose the s25 ultra because every Samsung S series phone i have had has been solid and lasted multiple phone generations. Quality components means you can skip a few upgrades without feeling like your phone is becoming a paperweight. Solid battery life after a year and a half of constant use. Well over a day of charge in most cases, up to two depending on use even now. Good implementation of android as well. Solid camera and app.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on August 22, 2026
Posted by: skip2a
[This review was collected as part of a promotion.] I chose this phone for the AI features and the performance. It is super responsive and the AI features are great tools to help enhance my photos
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
User friendly
on August 22, 2026
Posted by: Shang88
[This review was collected as part of a promotion.] I chose this device when it was the latest model. I chose it because of its ease of use, hidden stylus, screen size, and computing power. It is great for every single task I have used it for from gaming to taking notes.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is great
on August 22, 2026
Posted by: Dchild
[This review was collected as part of a promotion.] Extremely happy that I chose to purchase this phone. Great functionality and durability. Have had this phone over a year and have had no issues what so ever.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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