Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(29,012 Reviews)
Rating breakdown 29,012 reviews
5 Stars
24,860
4 Stars
3,245
3 Stars
563
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,137 out of
1,326)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Best phone so far
on April 30, 2026
Posted by: Strykerface
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is the definitive 2026 flagship. While the hardware remains top-tier, the true star is Galaxy AI, which has evolved from a novelty into a daily essential.
Design & Display
Samsung has finally softened the Ultra’s sharp corners, making the titanium frame much more ergonomic. The 6.9-inch Dynamic AMOLED is stunning, but the hero is the Gorilla Armor 2. Its anti-reflective properties are unmatched, making the screen look like printed paper even under direct sunlight.
The Power of Galaxy AI
Galaxy AI is now deeply integrated into the One UI experience:
Now Brief: This feature acts as a digital concierge, summarizing your day, notifications, and schedule into a single, glanceable feed.
ProVisual Engine: Beyond just taking 200MP photos, the AI now handles complex "Generative Edits" on-device, allowing you to move subjects or reconstruct backgrounds in seconds.
Live Translate: Now supports more languages and works seamlessly across third-party apps, making international communication effortless.
Performance & Battery
Driven by the Snapdragon 8 Elite, the S25 Ultra is a beast. Whether you're multitasking with the S Pen or gaming, the phone stays cool thanks to an improved thermal system. Battery life remains a "two-day" affair for light users, comfortably clearing 16 hours of heavy screen time.
Verdict,The S25 Ultra isn't just a spec bump; it’s a smarter companion. If you want the most powerful AI tools with the best display in the business, this is the phone to
Design & Display
Samsung has finally softened the Ultra’s sharp corners, making the titanium frame much more ergonomic. The 6.9-inch Dynamic AMOLED is stunning, but the hero is the Gorilla Armor 2. Its anti-reflective properties are unmatched, making the screen look like printed paper even under direct sunlight.
The Power of Galaxy AI
Galaxy AI is now deeply integrated into the One UI experience:
Now Brief: This feature acts as a digital concierge, summarizing your day, notifications, and schedule into a single, glanceable feed.
ProVisual Engine: Beyond just taking 200MP photos, the AI now handles complex "Generative Edits" on-device, allowing you to move subjects or reconstruct backgrounds in seconds.
Live Translate: Now supports more languages and works seamlessly across third-party apps, making international communication effortless.
Performance & Battery
Driven by the Snapdragon 8 Elite, the S25 Ultra is a beast. Whether you're multitasking with the S Pen or gaming, the phone stays cool thanks to an improved thermal system. Battery life remains a "two-day" affair for light users, comfortably clearing 16 hours of heavy screen time.
Verdict,The S25 Ultra isn't just a spec bump; it’s a smarter companion. If you want the most powerful AI tools with the best display in the business, this is the phone to
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My S25 Ultra
on April 30, 2026
Posted by: Skubastv
[This review was collected as part of a promotion.] I use my s25 Ultra almost every single second of the day. I am an independent worker and rely on the s25 capabilities and quickness. My Galaxy A.I has helped me out tremendously. I was truely skeptical at first but now...wow. She keeps me organized and on track. LOVE THIS PHONE!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love my galaxy s25 ultra with 1tb.
on April 30, 2026
Posted by: Hooked
[This review was collected as part of a promotion.] The s25 ultra has a awesome set of cameras. Its fast and very user friendly. Its been said samsungs AI is better than apples and I believe it. Using the AI makes almost every operation on this device simple fast and headache free. I wouldn't leave samsung's products. I am waiting for their next jump in productivity before I retire my s25. Besides I love being a beta version tester!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
State of the Art
on April 30, 2026
Posted by: Kcwalks
[This review was collected as part of a promotion.] I was leery at first because I have always been a Samsung Note lover. With Note no longer being available, I decided on the Ultra Series of the most current device at the time. Let me say that it DID NOT DISAPPOINT. This device has remarkable features that I could only imagine. The Galaxy AI feature has spoiled me!!! I hardly ever use Google anymore. I'm happy with my device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
I DON'T recomend to NO One BUY THIS GARBAGE!!!!
on April 30, 2026
Posted by: Vieve
Please Don't waist your money buying this Garbage ! this is HORRIBLE 😡 is the worst of the worst !
Response from Samsung USBy R&R Team, April 30, 2026
Hi there Vieve, thank you for your feedback on your Samsung Galaxy S25 Ultra. We understand how distressing it can be when your device is not meeting your expectations in functionality, and we would love nothing more than to help you resolve your frustrations. Without knowing the details of your experience with your device, we have provided a link to the Samsung Support Team. They can assist you directly through chat with any frustrations you are experiencing. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
My favorite phone to date
on April 30, 2026
Posted by: MMoura84
[This review was collected as part of a promotion.] This Galaxy phone has the best AI features I've ever seen on an android phone. The tools is has helps drive my business and social media. It's worth every penny. I am so impressed with its ability to fix photos shot too dark in tricky lighting.
Highly recommended 👌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
,Privacy....
on April 29, 2026
Posted by: Love to shop 2
SAMSUNG IS KING. Join the privacy team...
The You, Samsung for all an everything inbetween.
Sometimes a company helps more than youll realize....100% true
The You, Samsung for all an everything inbetween.
Sometimes a company helps more than youll realize....100% true
Written by a customer while visiting Samsung US
Customer Rating
5
Everything a good daily phone should have
on April 29, 2026
Posted by: VJ0906
[This review was collected as part of a promotion.] As a student, I use the S25 ultra for daily activities, study, and games. One particular reason I got this Galaxy AI phone was the pencil, which allows me to take notes. With a price point similar to most top level phones from other brands, along with a 7 year update guaranteed, this was the best choice!
Value
5
Written by a customer while visiting Samsung US