Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(29,012 Reviews)
Open Ratings Snapshot
Rating breakdown 29,012 reviews
5 Stars
24,860
4 Stars
3,245
3 Stars
563
2 Stars
160
1 Star
184
86%of customers recommend this product. 
(
1,137 out of 1,326
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
This phone has an amazing camara
on May 1, 2026
Posted by: 610bingogirl
[This review was collected as part of a promotion.] I love my galaxy its hasta amazing cama qualify i can take long distant portrait photos that look better then other camaras. The color are always so vivid and galaxy ai always helps to better the quality. I also use my phone for work and it makes it so easy to do applications only and collect signatures with the pen no need to get on paper then fax and delay my payments
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Pretty great powerhouse
on May 1, 2026
Posted by: Gadgets2themax
[This review was collected as part of a promotion.] The s25 ultra is really like no other could be cause I came from a s9+but wow is it nice to have extra power under the hood wheather for taking pics with all the zoom you can ask for or just spen features and opening anything super quick also eco system pretty reliable have worked my way up just need the budz to complete over all if your look fir a great phone either s25 ultra ir the s26 would be great well any samsung woukd be great to have
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This tops the rest.
on May 1, 2026
Posted by: Maxis0n
[This review was collected as part of a promotion.] Overall I have been satisfied with this device. My two issues relate to battery life while using the cameras and the screens "resistance" to scratching.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Home run !!!!!
on May 1, 2026
Posted by: Ghost007
[This review was collected as part of a promotion.] Excellent masterpiece. Durable, reliable, dependable, smart. Thumbs up across the board.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I've had in a while. Battery lasts!
on April 30, 2026
Posted by: RogueHare
[This review was collected as part of a promotion.] One of the best batteries out there. This phone lasts all day.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
outstanding
on April 30, 2026
Posted by: ramoncito
[This review was collected as part of a promotion.] so far my best experience with a smarphone. Performance, battery life and screen make my life easier.
I enjoydoing online banking, chatting with family and friends, watching movies with my S26 coonnected to my projector or any smarttv, emailing...
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I love my s25 ultra!
on April 30, 2026
Posted by: EssJayyy
[This review was collected as part of a promotion.] I use my Samsung Galaxy S25 Ultra for pretty much everything in my daily life, so it’s kind of my main device for both fun and getting things done.
I use it a lot for streaming movies, shows, and live sports. The bigger screen is one of my favorite things about it because it actually makes everything way more enjoyable to watch. The display is super clear and smooth, so it just feels good using it for anything video related.
I’m also on it constantly for music, social media, and staying in touch with people. It handles everything fast and I can jump between apps without any lag, which I really like because I multitask a lot.
For work and daily stuff, I use it for emails, notes, reminders, and keeping my schedule organized. It’s basically how I stay on top of everything when I’m not near my laptop.
The AI features surprised me the most. I didn’t think I’d use them much, but they actually make things easier, especially for writing, organizing info, and even fixing up photos.
The camera is another big reason I like it. It takes really good photos and videos without needing anything extra, which is perfect for everyday moments.
Overall, it just fits into my life really naturally and makes things simpler, faster, and more connected.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Powerful flagship in world with amazing camera
on April 30, 2026
Posted by: Omarsh
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for a while now, and overall it’s a great experience. The performance is extremely fast thanks to the powerful processor, and everything feels smooth whether I’m gaming, multitasking, or using heavy apps.
The display is one of the best I’ve ever used. It’s very bright, sharp, and perfect for watching videos or browsing, especially with the 120Hz refresh rate.
TechRadar
The camera is also impressive, especially the 200MP main camera and zoom capabilities. Photos come out very detailed, and night shots are clear with good colors.
TechRadar
Battery life is solid and can easily last a full day with normal use, and the build quality feels premium with a strong and elegant design.
The only downside is that it’s a bit expensive and quite large for one-handed use, but overall it’s one of the best smartphones available right now.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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