Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(29,012 Reviews)
Rating breakdown 29,012 reviews
5 Stars
24,860
4 Stars
3,245
3 Stars
563
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,137 out of
1,326)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
Love the phone
on May 3, 2026
Posted by: PicklesHammy
[This review was collected as part of a promotion.] I like how Galaxy AI is first to respond in my searches, often I don't normally need to look further though it gives an option to dive deeper into AI. Love the camera pictures are awesome... I play a little bit of games sometimes music (YouTube) but I mainly take pictures, text, email, and uses the Samsung health app. My biggest problem is the battery isn't as great as I was told it seems to drain pretty fast I would've gotten the new S26 Ultra but the difference is found was just a built in privacy screen it's cheap enough to just buy the privacy screen protector that that alone isn't worth upgrading yet. Please make your battery life gold for much longer and upgrade the camera and I'm sold on the next line... do keep the S Pen that things is great.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features
on May 3, 2026
Posted by: Lovebug
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a premium flagship that focuses on refining performance, camera quality, and overall usability rather than introducing major changes. It features a powerful Snapdragon processor, a large and sharp AMOLED display, and a versatile 200MP camera system that delivers detailed photos and strong low-light results, making it one of the best choices for photography on a smartphone. Battery life is reliable enough to last a full day, and the build quality feels durable and high-end. Samsung also emphasizes AI features for tasks like photo editing and multitasking, though these tools can be inconsistent in real-world use. While the S Pen is still included for productivity, it has lost some advanced functionality. The biggest downside is the high price and the fact that upgrades over recent models are relatively minor. Overall, it’s a highly capable, well-rounded phone that’s best suited for users upgrading from older devices rather than those who already own a recent Ultra model.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone, but starts to slow
on May 3, 2026
Posted by: Ultra4Ever
[This review was collected as part of a promotion.] I love the new Galaxy AI and its features, especially the new ones. The photo editing is fantastic. The phone is as great as every other Samsung Ultra I have purchased, but I don't like the S Pen no longer having BT. The phone also seems to be slowing down quicker than usual despite doing all I can to free space. Plenty of internal storage and a great screen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible experience with Galaxy S25 ultra
on May 2, 2026
Posted by: Lima2013
[This review was collected as part of a promotion.] I am truly impressed with my new device. The integration of Galaxy AI makes everything so much easier, from photo editing to real-time translations. The performance is smooth, and the camera quality is top-notch. It definitely exceeded my expectations!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my S25 Ultra
on May 2, 2026
Posted by: Xyloidorchid
[This review was collected as part of a promotion.] I can't live without my S pen. The amount of space on my phone has been AMAZING! I haven't had any issues at all. It's been the best smart phone I've ever had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An all-star!!
on May 2, 2026
Posted by: Matthew
[This review was collected as part of a promotion.] I upgraded from the standard S24 to the S25 Ultra and couldn't be happier. First I'll just say the Galaxy AI is great, Samsung will always be my GOAT! The Ultra's design and feel are top shelf! The camera is basically unmatched. The screen size and resolution are A+. There hasn't been anything I can complain about with this phone. You did it again Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy phone
on May 2, 2026
Posted by: LC1901
[This review was collected as part of a promotion.] Long lasting battery, good screen resolution, good camara great for pictures.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the price
on May 2, 2026
Posted by: danc48
[This review was collected as part of a promotion.] The hardware has been great. I've been kind slow at picking up the galaxy a1 features but they seem useful.
Value
5
Written by a customer while visiting Samsung US