Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(29,008 Reviews)
Rating breakdown 29,008 reviews
5 Stars
24,857
4 Stars
3,244
3 Stars
563
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,137 out of
1,326)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
S 25 ultra terrific
on May 25, 2026
Posted by: Stephanie
[This review was collected as part of a promotion.] I love the camera on my s25 ultra . I love the s pen on my phone . However I miss the ability to use the s pen to snap pictures. Overall the form functionality is acceptable. The AI is useful. I also wish I could have a pink phone option. Would I suggest the S 25 ultra to another person? Yes !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is a great devise
on May 25, 2026
Posted by: Mat711
[This review was collected as part of a promotion.] I use my Samsung devices everyday for streaming, gaming, movies, sports, and work.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S25Ultra
on May 25, 2026
Posted by: MOEBABY
[This review was collected as part of a promotion.] Since I had the S25Ultra in comparison to my S25Ultra I have enjoyed it much better because of its new software upgrades and it AI capabilities and a better Camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
More than a phone an engineering companion
on May 25, 2026
Posted by: Naiki915
[This review was collected as part of a promotion.] I've had the Galaxy S25 Ultra since October and honestly it's become essential to my daily life as an aerospace engineering student. I use it to take detailed notes during lectures, capture high-quality photos for lab reports, and stay on top of everything school throws at me. The S Pen makes a huge difference when I need to sketch diagrams or annotate documents quickly.
Galaxy AI has been a pleasant surprise, it helps me organize notes and summarize content faster than I expected.
The only thing I've noticed is that sometimes while the phone is charging, the keyboard types on its own when I'm in the middle of a message. It's a minor inconvenience but worth mentioning. Everything else has genuinely exceeded my expectations. Solid build, incredible camera, and a battery that actually keeps up with my schedule.
Galaxy AI has been a pleasant surprise, it helps me organize notes and summarize content faster than I expected.
The only thing I've noticed is that sometimes while the phone is charging, the keyboard types on its own when I'm in the middle of a message. It's a minor inconvenience but worth mentioning. Everything else has genuinely exceeded my expectations. Solid build, incredible camera, and a battery that actually keeps up with my schedule.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Durability and style AI
on May 25, 2026
Posted by: Bam0303
[This review was collected as part of a promotion.] Samsung Galaxy is your personal office, your entertainment center and your quick access to a world of opportunities. Videos, streaming and more . So happy for the accessibility and friendly user.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
More than a phone an engineering companion
on May 25, 2026
Posted by: Naiki915
[This review was collected as part of a promotion.] I've had the Galaxy S25 Ultra since October and honestly it's become essential to my daily life as an aerospace engineering student. I use it to take detailed notes during lectures, capture high-quality photos for lab reports, and stay on top of everything school throws at me. The S Pen makes a huge difference when I need to sketch diagrams or annotate documents quickly.
Galaxy AI has been a pleasant surprise, it helps me organize notes and summarize content faster than I expected.
The only thing I've noticed is that sometimes while the phone is charging, the keyboard types on its own when I'm in the middle of a message. It's a minor inconvenience but worth mentioning. Everything else has genuinely exceeded my expectations. Solid build, incredible camera, and a battery that actually keeps up with my schedule.
Galaxy AI has been a pleasant surprise, it helps me organize notes and summarize content faster than I expected.
The only thing I've noticed is that sometimes while the phone is charging, the keyboard types on its own when I'm in the middle of a message. It's a minor inconvenience but worth mentioning. Everything else has genuinely exceeded my expectations. Solid build, incredible camera, and a battery that actually keeps up with my schedule.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The new 8.5 update has alot of features i like
on May 25, 2026
Posted by: Ddoe20
[This review was collected as part of a promotion.] Galaxy ai the best out there i cant wait to see what it does next
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great fast phone
on May 25, 2026
Posted by: Zop169
[This review was collected as part of a promotion.] The galaxy ai makes it very fast.You know you are special with this phone. My grandkids always want to play games on it. I would be lost without it.
Value
5
Written by a customer while visiting Samsung US