Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(28,753 Reviews)
Rating breakdown 28,753 reviews
5 Stars
24,686
4 Stars
3,213
3 Stars
544
2 Stars
148
1 Star
162
86%of customers recommend this product.
(
1,029 out of
1,192)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Powerful, Sleek, and Seriously Impressive
on August 24, 2026
Posted by: Dolph89
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 Ultra because it gives me an excellent combination of performance, camera quality, and everyday features. I use it for streaming videos, browsing the web, taking photos and videos, gaming, staying connected, and keeping up with daily tasks. The large, bright display makes movies, sports, and games look great, while the powerful processor keeps everything running smoothly.
The camera system is one of my favorite features because it makes it easy to capture detailed photos in different lighting conditions. The S Pen is also useful for taking quick notes, editing, and getting things done without needing another device. I also appreciate the long battery life, fast performance, and helpful Galaxy AI features.
Overall, the Galaxy S25 Ultra has made my daily routine more convenient by putting so many useful tools into one device. It feels fast, versatile, and reliable, whether I’m relaxing with entertainment or getting things done.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on August 24, 2026
Posted by: ahmadahmad
[This review was collected as part of a promotion.] I just love s series its the phone i am using thia from starting whem s series started i am nit abke to stop my self for samsung s series
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Device, Great Battery Life
on August 24, 2026
Posted by: Jonathan
[This review was collected as part of a promotion.] As a truck driver I chose the s25 Ultra due to the responsiveness, camera quality for scanning in documents and ease of use of the Android platform. The battery life is a huge benefit to those who are away from places to charge regularly. The camera is amazing, capturing the tiniest details and making scanning paperwork for work a breeze and incredibly legible.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the s25 ultra
on August 24, 2026
Posted by: Celestialhunter
[This review was collected as part of a promotion.] I love this phone. I had it for about a while and most of the time phones lose there camera quality easily. But not this one. I have had it for pretty good time and I can capture my fav moments easily. I also accidentally dropped ot about 3 times and there was no scratch nothing. The software is really smooth and easy to use. I actually use this phone for my business so the pen works great with when im taking notes or drawing a plan. Love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 Ultra
on August 24, 2026
Posted by: Lici06
[This review was collected as part of a promotion.] I chose an S25 Ultra for my new phone, I switched from just the S25. I like it more for the size and the pen features.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Phone is good except for a few things
on August 24, 2026
Posted by: Love3shop
[This review was collected as part of a promotion.] So the phone is probably just like any other phone with Flagship components inside of it and Samsung does a pretty good job at making it pretty easy nice interface with Android but they have a security feature where if you plug up your phone if there's any moisture it will literally just buzz at you and not charge and it happens a lot on my phone and I'm not even near water so it just randomly happens so I have to have a wireless charging port to charge it up for me to then turn it on and then plug it up then it's fine so yeah this feature makes the phone just not worth it
Value
3
Response from Samsung USBy R&R Team, August 24, 2026
Hey Love3shop, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are pleased to hear that you are enjoying the enhanced features of your device, and finding it easy to use. We have provided a link to the Samsung Support Team to assist you with the experience you mention with wired charging. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 23, 2026
Posted by: Metciti830
[This review was collected as part of a promotion.] The price was amazing after the trade in value I was given for my former Samsung device. This phone tops the charts. Still dont understand why people dont go with Android all day long.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great screen, Local Ai, awesome response.
on August 23, 2026
Posted by: Sabcom82
[This review was collected as part of a promotion.] I chose Galaxy S25 Ultra after using 3 years Galaxy S22 Ultra because of the most advanced chipset, Snapdragon 8 Elite which brings the exceptional performance to the phone and it has Ai.
The camera zoom at night beats any other phones in the market. It was a huge upgrade from S22 Ultra in terms of quality and resolution.
The camera zoom at night beats any other phones in the market. It was a huge upgrade from S22 Ultra in terms of quality and resolution.
During normal daily usage I switch the performance profile to "light" and I didn't notice losing performance and the phone stays cool and the battery lasts for a day.
Samsung Knox Security keeps the phone secure against undiscovered (Zero day) vulnerabilities.
Samsung Knox Security keeps the phone secure against undiscovered (Zero day) vulnerabilities.
Samsung Pass works perfectly fine, but I wish it worked and synchronized with my Non-Samsung windows 11 laptop.
( I already send the feature request to Samsung).
With Samsung Dex I can connect my phone through USB C to my docking station and my phone acts like a powerful computer ( you don't need to pay for Chromebook for basic or advanced tasks like office).
( I already send the feature request to Samsung).
With Samsung Dex I can connect my phone through USB C to my docking station and my phone acts like a powerful computer ( you don't need to pay for Chromebook for basic or advanced tasks like office).
Value
5
Written by a customer while visiting Samsung US