Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(29,345 Reviews)
Rating breakdown 29,345 reviews
5 Stars
25,137
4 Stars
3,292
3 Stars
570
2 Stars
161
1 Star
185
86%of customers recommend this product.
(
1,137 out of
1,326)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Excellent upgrade!!
on June 2, 2025
Posted by: AimeeRJ
[This review was collected as part of a promotion.] This phone is definitely a "smart phone" I love the AI uses. I can circle objects in my photos and erase them.
One fabulous feature is when AI helps me write ads and paragraphs for descriptions for my business.
Excellent phone!!
One fabulous feature is when AI helps me write ads and paragraphs for descriptions for my business.
Excellent phone!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 2, 2025
Posted by: MoonChaser77
[This review was collected as part of a promotion.] I love everything about the phone and Galaxy AI! Having the phone for 3 months now, I'm still learning stuff about the Galaxy AI. I do not have any issues whatsoever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Ultra 25 how it has been for me
on June 2, 2025
Posted by: Blizzard
[This review was collected as part of a promotion.] Great phone and camera quality the only issue I have is the s pen functions being removed.
Value
3
Response from Samsung USBy R&R Team, June 4, 2025
Hi Blizzard, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are pleased with the usage of your camera with your device. We have provided a link to an article that highlight the redesigned features of the S Pen. We have also provided a link to the full device manual to assist you with the hand gestures and voice commands that can be used with your device. We have lastly provided a link to the Samsung Support Team to offer assistance one on one any time you have questions. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
AI feature
on June 2, 2025
Posted by: Siddkool
[This review was collected as part of a promotion.] Galaxy AI feature is amazing, I've used it to make changes in photographs and results are just stunning. Cropping unwanted objects and replace them is something that has not been available in earlier models.
Value
3
Response from Samsung USBy R&R Team, June 4, 2025
Hi there Siddkool, thank you for taking time out of your day to share your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you have had such an enjoyable experience using Galaxy AI for your photos and videos. We have provided a link to the full device manual to help you discover additional features of Galaxy AI you may want to integrate in to your usage. We have also shared a link to the Samsung Support Team if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Loving My S25 Ultra: Pure Power!
on June 2, 2025
Posted by: TechEnthusiast88
[This review was collected as part of a promotion.] Living with the Samsung Galaxy S25 Ultra has genuinely transformed my daily routine. It's quickly become more than just a phone; it's my essential daily companion. From the moment I picked it up, I knew it was special, but it's the seamless way it fits into my life that truly impresses me.
The display is absolutely phenomenal for streaming and movies. I love unwinding with my favorite shows, and the vibrant colors and incredible detail make every viewing feel premium. Gaming on the S25 Ultra is equally impressive. Graphics are stunning, and even demanding titles run incredibly smoothly, making it a joy to play during commutes or whenever I have free time.
Beyond the powerful specs, it's the Galaxy AI features that have revolutionized how I use my phone. For work, the AI-powered note-taking and transcription are lifesavers. I can quickly jot down ideas or record meetings, and the AI organizes and summarizes everything, helping me stay on top of tasks effortlessly. It's like having a super-efficient personal assistant built right in. For school, when I'm tackling research or creating presentations, Galaxy AI helps me sift through information and even draft summaries, saving significant time. It's a game-changer for productivity.
I also adore how the camera, enhanced by Galaxy AI, makes capturing life's moments so simple. Whether it's snapping quick photos of friends, getting detailed shots of my dog, or shooting videos, the results are consistently amazing.
The display is absolutely phenomenal for streaming and movies. I love unwinding with my favorite shows, and the vibrant colors and incredible detail make every viewing feel premium. Gaming on the S25 Ultra is equally impressive. Graphics are stunning, and even demanding titles run incredibly smoothly, making it a joy to play during commutes or whenever I have free time.
Beyond the powerful specs, it's the Galaxy AI features that have revolutionized how I use my phone. For work, the AI-powered note-taking and transcription are lifesavers. I can quickly jot down ideas or record meetings, and the AI organizes and summarizes everything, helping me stay on top of tasks effortlessly. It's like having a super-efficient personal assistant built right in. For school, when I'm tackling research or creating presentations, Galaxy AI helps me sift through information and even draft summaries, saving significant time. It's a game-changer for productivity.
I also adore how the camera, enhanced by Galaxy AI, makes capturing life's moments so simple. Whether it's snapping quick photos of friends, getting detailed shots of my dog, or shooting videos, the results are consistently amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my samsung Galaxy s25 Ultra it is an amazin
on June 2, 2025
Posted by: Kranti
[This review was collected as part of a promotion.] I love all the A.I features and they are a big help in my daily tasks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The multi-functipnal masterpiece
on June 2, 2025
Posted by: AzSunDevil93
[This review was collected as part of a promotion.] I love the different tasks that I can do that make my life easier. First, coordinating all my Samsung devices like my TV. No more trying to find the remote that my wife misplaced. Knowing when the dishwasher is done or when the oven is turned on.
Then you have all the other apps that keep me organized financially, my events or tasks. Doing research with AI is very smooth and detailed. I have owned Samsung phones for more than two decades and will own nothing else.
Then you have all the other apps that keep me organized financially, my events or tasks. Doing research with AI is very smooth and detailed. I have owned Samsung phones for more than two decades and will own nothing else.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great camera!
on June 2, 2025
Posted by: loves2travel
[This review was collected as part of a promotion.] I love my s25 ultra! I recently went to Africa and all of my travel companions were envious of the photos I was able to capture with just my phone. Many of them had fancy cumbersome cameras and I was still getting much better photos. I'm an older adult and I'm not very tech savvy, but I can keep up with the youngsters with this phone. Everything is need is at my fingertips. I would highly recommend this phone to anyone!
Value
5
Written by a customer while visiting Samsung US