Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(29,591 Reviews)
Rating breakdown 29,591 reviews
5 Stars
25,347
4 Stars
3,324
3 Stars
574
2 Stars
161
1 Star
185
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
AI powered perfection
on July 20, 2025
Posted by: Missygirl
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra's AI-powered camera takes stunning photos. Features like [specific AI feature] enhance my mobile experience. The AI-driven performance optimization keeps the phone running smoothly. Impressed with the AI capabilities, I highly recommend the S25 Ultra for those seeking a smart, high-performance device.
Value
4
Response from Samsung USBy R&R Team, July 22, 2025
Hi Missygirl, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear that you have had such a wonderful experience with your new device, and finding so many amazing uses for the features of Galaxy AI. We have provided a link to the Samsung Support Team to offer assistance if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on July 20, 2025
Posted by: 1love1pulse
[This review was collected as part of a promotion.] Love my s25 ultra. The camera is great. Got a steal of a deal. Never worry about storage
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s25 ultra
on July 20, 2025
Posted by: Djtwiztid
[This review was collected as part of a promotion.] Best phone yrt graphics are crisi feeks very well made .batteri is super long pictures and so are Mazing galaxy ai changes everything
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 ultra
on July 20, 2025
Posted by: Flaca5
[This review was collected as part of a promotion.] I use my Samaung S25 ultra for my everyday use. It keeps me organized and I can customize to my liking.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smoothest Phone Experience Ever
on July 20, 2025
Posted by: Hakahn
[This review was collected as part of a promotion.] I have been using Galaxy S series phones since the galaxy s2. This is the best experience so far. The Galaxy S25 Ultra is a lightweight powerhouse of a phone. I use it for getting B Roll footage when I am shooting video. I use it to help research things when I am studying and I use it to stream songs and videos when I am on the go. It is a great tool, it's like having an office in my pocket. I get a lot of use out of the s pen. It is a great tool to help with signing documents, drawing sketches and researching topics. This precision tool helps to make work easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Junk service
on July 20, 2025
Posted by: Nothappy
You keep taking away and make things more complicated and useless
Response from Samsung USBy R&R Team, July 21, 2025
Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra. We know how important your device is to you every day, and have specific expectations for your device. Without knowing the details of your frustration, we have provided a link to the complete manual to your device, and to the Samsung Support Team. These resources can help you align the settings to your preferences, discover all of the amazing features of your device, and answer any questions along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on July 20, 2025
Posted by: SmashedFool
[This review was collected as part of a promotion.] The camera on this phone is amazing. Some of the clearest pictures ive ever taken.
The S Stylus is fun to use. With the addition of the AI its pretty interesting to see what designs can be made at a moments notice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall AWESOME DEVICE
on July 20, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I love all the new features on the phone. The Galaxy AI is great. It works extremely well. The phone is lighting fast. Ive always been an Android fan boy but they really knocked it out of the park with this one.
Value
5
Written by a customer while visiting Samsung US