Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(29,604 Reviews)
Rating breakdown 29,604 reviews
5 Stars
25,357
4 Stars
3,326
3 Stars
574
2 Stars
162
1 Star
185
86%of customers recommend this product.
(
1,137 out of
1,326)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Smooth like Butter
on August 3, 2025
Posted by: GadgetLove
[This review was collected as part of a promotion.] Having recently upgraded from the S22 Ultra to the S25 Ultra, the difference is truly remarkable. While the S22 Ultra is certainly a capable device, the speed improvement is substantial. The AI features are incredibly responsive with no noticeable lag, functioning seamlessly for call translation and general translation purposes.
The flat-screen design is a significant advantage, as I am not particularly fond of the curved-edge glass. The phone has a satisfying weight, and the UI7 experience is quite enjoyable. The only minor disappointment is that the Fold 7 was released shortly after my purchase, even though this is a flagship phone. Nevertheless, the S25 Ultra is an excellent device, boasting a fantastic camera and enjoyable, fast AI editing capabilities, with no performance slowdowns.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the pen feature
on August 3, 2025
Posted by: Nikkitra
[This review was collected as part of a promotion.] The one thing I love most about this phone is the pen feature. I wish they would keep this on all devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great purchase
on August 3, 2025
Posted by: CeCeChaits
[This review was collected as part of a promotion.] Absolutely loving my Galaxy S25 Ultra! The camera is unreal, the display is insanely crisp, and Galaxy AI makes everything smoother—whether it's editing photos, summarizing notes, or live translating on the go. Samsung really nailed it with this one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This cell phone is great.
on August 3, 2025
Posted by: La77am
[This review was collected as part of a promotion.] Artificial intelligence is too good for erasing very accurate objects.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has killer space.
on August 3, 2025
Posted by: Getorgetgot6667
[This review was collected as part of a promotion.] I love the AI feature and I pray that they add more features within AI mode and I think everyone will appreciate every option it has to offer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Because I need a new phone cause.I hate my old one
on August 3, 2025
Posted by: SirDominick
[This review was collected as part of a promotion.] Because I like new phones cause I want to have a new one. I do have a pencil
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Try my luck
on August 3, 2025
Posted by: Doogie
[This review was collected as part of a promotion.] Trying to win a great phone. I love Samsung products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best Overall
on August 3, 2025
Posted by: codemonkey
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is, in my opinion, the best Android phone on the market. Samsung's continued use of the latest Snapdragon processor ensures top-tier performance, and the camera system is incredibly powerful, capturing stunning photos with ease. I'm also pleased to see Samsung getting faster with their software updates, ensuring users are not left behind. The integration of core Android features is strong, though it's a letdown that they omit some of the more advanced capabilities of Android releases like the ability to run Linux from Android 15 and 16.
One of my biggest gripes is with Samsung's aesthetic choices. The built-in color schemes feel uninspired and sometimes just gross. While Good Lock offers some customization, its complexity makes it too cumbersome to be a practical solution. I would love to see a simple, built-in color picker for theme and app icons to allow for a more personalized experience without needing a separate, convoluted app.
On the other hand, Galaxy AI is genuinely useful. Features like real-time translation and advanced photo editing are not just gimmicks; they are tools that I find myself using regularly, making everyday tasks smoother and more efficient. The intelligent features add a real layer of convenience and power to the device that other phones simply can't match. Despite the minor software quibbles, the S25 Ultra is a powerhouse that sets the standard for the Android ecosystem.
Value
4
Written by a customer while visiting Samsung US