Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(28,985 Reviews)
Open Ratings Snapshot
Rating breakdown 28,985 reviews
5 Stars
24,838
4 Stars
3,242
3 Stars
561
2 Stars
160
1 Star
184
86%of customers recommend this product. 
(
1,136 out of 1,325
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4 out of 5
4
Cool Phone!
on August 10, 2026
Posted by: TruAngel
[This review was collected as part of a promotion.] I needed to upgrade my business phone so of course I chose Samsung! I like that it's user friendly, plenty of options to optimize my phone, and it takes great pictures. My only issue is you can't add an sd card.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Why I Chose Galaxy for My Daily Routine
on August 10, 2026
Posted by: AndriyK
[This review was collected as part of a promotion.] I selected the Samsung Galaxy device due to its proven reliability as a comprehensive tool for both professional and personal use. Its performance is consistently smooth, the display delivers exceptional clarity and brightness, and the battery life effectively supports a demanding daily schedule. The device plays a central role in my routine, enabling efficient task management, on-the-go communication, and entertainment during breaks. The intuitive integration of its features has significantly enhanced the efficiency and ease of my daily operations.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25ultra making it happen.
on August 10, 2026
Posted by: Garyallday
[This review was collected as part of a promotion.] I chose the samsung s25 ultra. It has been my daily driver for the past 1.5 years. The dependability of samsung far surpasses anything else on the market.
Daily gaming, balancing my work load, photography, keeping in touch with family and friends personal health tracking had been nothing short of amazing.
Watching other phone companies struggle to keep up with the bat samsung has created let's me know it is always a safe bet to choose a samsung device. I will be upgrading once this device is paid off and will be getting into a whole new samsung.
I can't wait to see how these new devices stack up and the improvements that are constantly evolving with Samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the Galaxy S series
on August 10, 2026
Posted by: Mujercita61
[This review was collected as part of a promotion.] I love that i can zoom in on far away objects and the picture is always clear and precise. So glad I chose the Galaxy S25 Ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25 Ultra
on August 10, 2026
Posted by: Charski63
[This review was collected as part of a promotion.] I chose this model because i was impressed with the size and style.
I am a caretaker so I absolutely have to have my phone 24/7, this galaxy has been a life saver for me and my patient.
Ease of use and great battery life makes this phone well worth the purchase. For me it will always be Samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely Love My Samsung S25 Ultra!
on August 10, 2026
Posted by: RikRik
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 Ultra, and I’m so glad I did! The phone has an amazing camera, a beautiful display, and excellent battery life. I especially love how smooth and fast everything runs, even when I’m using multiple apps. The S Pen is also a great feature and makes taking notes, editing photos, and handling everyday tasks so much easier. Overall, it’s a powerful, reliable phone with great features, and I would definitely recommend it to anyone looking for a high-quality smartphone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ultras Are The BESTEST
on August 10, 2026
Posted by: MarlyMar41
[This review was collected as part of a promotion.] I chose the S25U because it's way bigger than my previous phone.. The features it has are so cool.. The Camera/Videos are Amazinggg!! I am still learning things on my phone and I love it.. Loved it so much I had to upgrade my mom as well and gift her the same phone.. She couldn't be happier with this gift.. My family love Samsung Products..
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on August 10, 2026
Posted by: Tucker6982
[This review was collected as part of a promotion.] I really love the samsung s series ultra phones they are amazing phones would recommend them to anyone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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