Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(29,259 Reviews)
Rating breakdown 29,259 reviews
5 Stars
25,114
4 Stars
3,289
3 Stars
553
2 Stars
148
1 Star
155
85%of customers recommend this product.
(
943 out of
1,103)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Posted by: Josué
from Los ángeles
Expertise:Intermediate
Verified Purchase:Yes
Okay, I have not had any problems right now with my cell phone, I like it because it is not heavy.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone!
on November 29, 2025
Posted by: Jazzphoenix
[This review was collected as part of a promotion.] The features are user friendly and help me manage my busy life.
Value
5
Written by a customer while visiting Samsung US
Posted by: Matthew C
from Georgia
Expertise:Intermediate
Verified Purchase:Yes
The phone is very well made except for 1 main issue. Being an unlocked phone it lacks the normal powerful coverage I get from T-Mobile. Certain areas I work I'm not getting the same coverage. My conversations drops. I never had this issue with a phone coming straight from T-Mobile. That's my only issue. If that can be fixed I would rate this 5 stars.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Total upgrade
on November 29, 2025
Posted by: Scamers
An upgrade in every aspect from my last phone. (Not a Samsung). More bars, camera is awsome and battery lasts longer. The more I use it the better i like it.
Written by a customer while visiting Samsung US
Customer Rating
5
The camera is absolutely out of this world
on November 29, 2025
Posted by: PostalGiraffe31
[This review was collected as part of a promotion.] My Galaxy s25 Ultra has sooooo many unique features. It has an AMAZING camera that takes the best pictures (which I take a lot of pictures, so its a must). I also love how customizable this phone is. The ease of using this phone is simple and if you can't find something I just search for it and my phone finds it for me. Using the Galaxy AI feature is soooooooo much fun as well :) I create a lot of posts for work and having the Galaxy AI features to help me has been a lifesaver ♡
Value
5
Written by a customer while visiting Samsung US
Posted by: LUIS
Verified Purchase:Yes
Overall I like it. When I set my phone up, I transferred the same settings I had on my previous phone so that makes it easy to use. One thing I don't like the messages through Google. I liked the SMS the Samsung had before.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
4
This product is great but I miss old features.
on November 28, 2025
Posted by: Onlyhadsamsungs
[This review was collected as part of a promotion.] I am enjoying the phone so far. I miss some of the old features like the s pen Bluetooth functionality.
The camera seems great. The software could be a bit better. I wish they kept an SD expansion slot, but the increased internal storage makes up for it. The phone does get hot with strenuous tasks.
The battery lasts me about 12 hours with constant use, but I only charge to 85%.
I dont use most of the galaxy AI functions, but the photo editing AI is surprisingly good.
Overall I like this phone, but I am not sure I like it more than my previous Note 20 Ultra.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Ease of use
on November 28, 2025
Posted by: JESSEIKA
[This review was collected as part of a promotion.] This phone was so easy to use right out of the box. "Galaxy AI" was confusing at first, but now it's amazing. "Galaxy AI" also auto updates and is constantly evolving for the better. Every thing, including my S22 Ultra settings, paired effortlessly and wireless. Will enjoy Samsung products exclusively.
Value
5
Written by a customer while visiting Samsung US